Zanaida N. Lee
Aberdeen,MD
Summary
Dedicated and passionate professional with 20+ years of progressive experience and an impressive academic background in psychology. Recognized for empathetic personality and ability to connect with and identify appropriate treatments for clientele with unique and challenging circumstances. Highly skilled as a trainer, delivering timely and impactful training and knowledge sharing. Known for ensuring positive customer interactions, even under extreme pressure. Strong background in analytical reporting, database management, and general operations. Value team collaboration and technically proficient in various EHRs and various software platforms.
Overview
28
28
years of professional experience
1
1
Certification
Work History
HEART Therapist I & II
Hazel Health
04.2023 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Delivered brief interventions to help clients develop healthy coping skills.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Adapted therapeutic approaches based on patient feedback and progress, ensuring tailored and effective care.
- Provided crisis intervention services, offering immediate support during critical times.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
Thearpist I & II
Catholic Charities of Baltimore - Villa Maria
12.2019 - 08.2023
- Delivered individual and community-centered mental health services both in-person and virtually
- Performed, studied, and analyzed different psychological assessments for children, adolescents, and adults
- Performed diagnostic assessments and psychological evaluations to gather important background information, evaluate the medical and clinical status of clients and initiate proper diagnosis as per the DSM-5-TR (Diagnostic and Statistical Manual of Mental Disorders) standards and definitions
- Provided evidence-based therapeutic counseling for diverse clientele and their families; utilized CBT, solution-focused and person-centered approaches to help clients understand and overcome personal, social, and behavioral issues
- Mentored new therapists through supervision meetings and case consultations in order to support their professional development within the field.
- Planned and executed one-on-one therapeutic sessions as prescribed treatment plan
- Developed treatment plans by carefully studying intake assessment and diagnosis and addressing behaviors
- Kept accurate documentation, such as service notes, treatment plan revisions, insurance authorizations, and recommended outside referrals as necessary
- Communicated with teachers, counselors, school administration, and community activists to recognize potential issues and implement treatment plans for clients accordingly
- Collaborated with multidisciplinary treatment teams to provide holistic therapeutic care to clients
- Trained in administering and scoring various psychological assessments for children, adolescents, and adults
- Attained and surpassed predefined monthly goals and service volume
Co-Pastor and Administrator
Life Source Revival Center
07.2009 - Current
- Assisted in managing daily church operations including facility maintenance, event planning, and staff supervision.
- Organized successful community outreach events, concerts, conferences, and large-scale meetings to assist communities in need of support and resources.
- Collaborated with fellow pastors to develop a cohesive vision for church direction and programs.
- Contributed to the growth of the church by actively participating in community events, promoting a positive image for the congregation.
- Provided pastoral guidance and marriage counseling to members of the church and their families as requested.
- Designed, created, and produced screen presentations for weekly church services.
- Managed accounting needs
- Developed, trained, and supervised members of the Children's Ministry, Technology Team, and Women's Ministry
IT Experience
Kinesys Group, Massachusetts Avenue Surgery Center
05.2011 - 12.2014
- Managed configuration and operation of client-based computer operating systems and provided technical support for hardware/software issues; monitored system daily and immediately responded to security/usability concerns
- Maintained administrative infrastructure (firewalls, databases, malware protection software) and other processes
- Analyzed, designed, and developed comprehensive and functional reports.
- Documented new systems, applications, and programs.
- Assisted with web design.
Mental Health Therap & Sr Rehabilitation Therapist
Johns Hopkins BayviewMed.Center
10.2001 - 02.2006
- Established rapport with patients, fostering trust and open communication during therapy sessions.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans for patients requiring rehabilitation therapy.
- Facilitated growth and self-awareness among participants by introducing evidence-based therapeutic techniques.
- Maintained accurate documentation of patient assessments, treatments, and progress reports in compliance with regulatory requirements.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Co-facilitated groups alongside other therapists or interns as needed for additional support during challenging sessions or transitions in clientele makeup.
Team Leader & Field Assessor
Johns Hopkins BayviewMed.Center
06.1997 - 09.1999
- Supervised, trained and directed field assessors; arranging required materials for participants
- Coordinated and administered structured interviews for research projects; recruited participants, organized, and maintained participant information, ensured data validity, and entered data in database management systems
- Planned and conducted meetings with teachers and administration to discuss previous progress, identity deficiencies, and make plans accordingly
- Drafted and implemented protocols and guidelines
- Retrieved required data from participants’ school files
- Recorded data within organization database along with transcribing research interviews
- Introduced changes in interviewing instruments and offered support with the computerization of interview measures
- Utilized public records to track young adults while ensuring information confidentiality
Education
Master of Science - Clinical Psychology
Loyola College
Baltimore, MD08.2004
Bachelor of Science - Psychology
Morgan State University
Baltimore, MD05.1998
Skills
- Individual & Group Counseling
- Mental Illnesses & Trauma
- Inmate Interviewing & Assessment
- Youth Challenges
- School Counseling
- Treatment Plans & Follow Up
- Community Partnerships
- Communications
- Teaching & Training
- Compliance & Policy
- Data Analytics & Reporting
- Database Management
- Complex Event Planning
Certification
- Licensed Clinical Professional Counselor (LCPC, LPC, LMHC)
- Board Approved Clinical Supervisor (MD)
- Health IT Certification Meaningful Use
WORK HISTORY
- RESTORING BALANCE THERAPY & COUNSELING, LLC, Owner, Maryland April 2023 - Present
- HAZEL HEALTH, HEART Therapist and HEART Therapist II, Maryland April 2023 - Present
- CATHOLIC CHARITIES OF BALTIMORE - VILLA MARIA, Therapist I & II, Abingdon, MD Dec 2019 - August 2023
- LIFE SOURCE REVIVAL CENTER, Co-Pastor and Administrator, Baltimore, MD Jul 2009 – Present
- NERNIA INSPIRED WEB DESIGN, Co-Owner, Business Manager, Baltimore, MD Jul 2011 – Dec 2014
- MASSACHUSETTS AVENUE SURGERY CENTER, System Administrator, Bethesda, MD Mar 2013 – Oct 2013
- KINSEYS GROUP INC, Business Intelligence Analyst, Baltimore, MD May 2011 – Feb 2013
- EVANGEL CATHEDRAL CHURCH, Pastoral and Administrative Assistant, Baltimore, MD Apr 2008 – Jul 2010
- JOHN HOPKINS BAYVIEW MEDICAL CENTER, Baltimore, MD Oct 2001 – Feb 2006
- Mental Health Therapist Aug 2004 – Feb 2006
- Senior Rehabilitation Therapist Oct 2001 – Aug 2004
- METROPOLITAN TRANSITION CENTER, Psychology Extern, Baltimore, MD Feb 2004 – Aug 2004
- UNIVERSITY OF MARYLAND, Clinical Research Assistant, Baltimore, MD Sept 1999 – Sept 2001
- JOHN HOPKINS UNIVERSITY, Baltimore, MD Jun 1997 – Sept 1999
- Team Leader/Middle School Follow Up Mar 1999 – Sept 1999
- Field Assessor / Senior Field Assessor Jun 1997 – May 1998 / Jun 1998 – Nov 1998
Timeline
HEART Therapist I & II
Hazel Health
04.2023 - Current
Thearpist I & II
Catholic Charities of Baltimore - Villa Maria
12.2019 - 08.2023
IT Experience
Kinesys Group, Massachusetts Avenue Surgery Center
05.2011 - 12.2014
Co-Pastor and Administrator
Life Source Revival Center
07.2009 - Current
Mental Health Therap & Sr Rehabilitation Therapist
Johns Hopkins BayviewMed.Center
10.2001 - 02.2006
Team Leader & Field Assessor
Johns Hopkins BayviewMed.Center
06.1997 - 09.1999
Master of Science - Clinical Psychology
Loyola College
Bachelor of Science - Psychology
Morgan State University
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