Za’Naiya Minter
Rock Hill,SC
Summary
Time efficient and able to work in fast-paced environments whilst standing and moving for long hours. Able to adapt quickly to introductions and execute tasks with little to no problems. Level headed and logical reasoning amidst conflict. Understanding as a business and consumer.
Overview
3
3
years of professional experience
Work History
Merchandise Stocker
Ross Dress for Less
Rock Hill, WI
02.2026 - Current
- Received and unloaded shipments of merchandise from vendors.
- Placed merchandise on sales floor to enhance customer shopping experience
- Returned misplaced items to their correct locations to maintain store organization.
- Answered customer inquiries and provided recommendations to improve satisfaction
- Sorted merchandise into appropriate areas according to size, type, style, color.
- Stocked shelves with new merchandise in a timely manner.
Cashier Team Lead
KFC Restaurant
Rock Hill, WI
11.2023 - 12.2025
- Trained new cashiers on register operations and customer interaction.
- Managed cash handling procedures to maintain accuracy and security.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Monitored team performance and provided feedback for improvement initiatives.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
Education
Rock Hill High School
Rock Hill, SCSkills
- Visual merchandising
- Merchandise sorting
- Effective communication
- Time management
- Product labeling
- Barcode scanning
- Willing to learn
- Shelving of products
- Product displays
- Customer assistance
- Punctual and reliable
- Clear communication
- Flexible schedule
- Workflow efficiency
Timeline
Merchandise Stocker
Ross Dress for Less
02.2026 - Current
Cashier Team Lead
KFC Restaurant
11.2023 - 12.2025
Rock Hill High School