Zanariah Townsend
Pontotoc,MS
Summary
Proactive and detailed-oriented with over 10 years of experience as a Medical Receptionist. Skilled in enhancing patient satisfaction through efficient appoint scheduling and meticulous record-keeping. Proficient in medical terminology and contributing to a streamlined front desk operation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Family Medical Clinic of New Albany
05.2018 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
Medical Receptionist
Oxford Medical Clinic
03.2011 - 04.2018
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Medical Assistant
Concorde
Southaven, MS12-2024
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Phlebotomy
- EKG
Certification
CPR-Certified
CMA- Certified
Timeline
Medical Receptionist
Family Medical Clinic of New Albany
05.2018 - Current
Medical Receptionist
Oxford Medical Clinic
03.2011 - 04.2018
Medical Assistant
Concorde
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