Zanaya Johnson
Milton,FL
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.
Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.
Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments.
Overview
7
7
years of professional experience
Work History
Condo Cleaner
Self Employed Services
Milton, FL
01.2017 - 09.2023
- Emptied trash cans and replaced liners.
- Washed dishes in kitchens and wiped down all kitchen surfaces.
- Dusted furniture, shelves, walls, and window sills.
- Changed bedding in bedrooms upon request from residents.
- Cleaned bathrooms including toilets, showers and bathtubs, mirrors, sinks, countertops, and floors.
- Cleaned balconies to remove debris or dirt buildup.
- Organized closets by folding clothes neatly on shelves or hanging them up properly to maximize storage space.
- Restocked soap dispensers in bathrooms when needed.
- Completed daily checklists outlining all tasks that had been completed during the shift.
- Cleaned windows inside and out using proper cleaning solutions for each type of window material.
- Inspected condos for any damages that may have occurred while they were being cleaned.
- Mopped hard surface floors with appropriate cleaners.
- Stocked supplies such as toilet paper and towels in bathrooms.
- Assisted with laundry duties such as sorting clothes into whites, colors or light, dark loads before washing.
- Maintained a clean work environment by wiping down counters after tasks were completed.
- Swept and vacuumed floors, carpets, and area rugs in all rooms of condominiums.
- Vacuumed upholstered furniture including couches and chairs.
Cashier Trainer
Hardee's Restaurant
Milton, FL
07.2020 - 05.2022
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
- Organized one-on-one coaching sessions with cashiers who needed extra help understanding certain concepts or procedures.
- Provided feedback to cashiers on their performance, both verbally and through written evaluations.
- Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
Sales Representative
Florida Blue - Blue Cross Blue Shield Of Florida
Milton, FL
03.2021 - 08.2021
- Vocally go out and introduce new people to Florida blue Blue Cross and Blue Shield offering them insurance with great benefits.
- Analyzed customer feedback to improve products and services.
- Reviewed monthly performance against targets set by management team.
- Provided technical support for customers using the company's products or services.
- Collaborated with marketing team to create promotional materials for products and services.
- Identified opportunities for cross-selling additional products and services.
- Managed inventory levels by ordering sufficient stock for each account.
- Researched competitors' products, prices, and sales techniques.
Cashier Team Lead
Winn-Dixie Stores Inc.
Milton, FL
01.2017 - 10.2018
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Identified discrepancies between actual sales figures and expected totals.
- Assisted customers with locating items within the store when requested.
- Coordinated with other departments when additional support was needed during peak hours.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
Education
High School Diploma -
Santa Rosa Adult School
Milton, FL06-2020
Skills
- Basic Repairs
- Sanitization techniques
- Window Cleaning
- Appliance maintenance
- Upholstery Cleaning
- Laundry Management
- Inventory Replenishment
- Scheduling
- Health and safety compliance
- Floor waxing
- Flexible Schedule
- Quality Control
- Adaptable and Flexible
Timeline
Sales Representative
Florida Blue - Blue Cross Blue Shield Of Florida
03.2021 - 08.2021
Cashier Trainer
Hardee's Restaurant
07.2020 - 05.2022
Condo Cleaner
Self Employed Services
01.2017 - 09.2023
Cashier Team Lead
Winn-Dixie Stores Inc.
01.2017 - 10.2018
High School Diploma -
Santa Rosa Adult School