Zanaya Lawhorn
Philadelphia,PA
Summary
My name is Zanaya Lawhorn, and I am a highly motivated twenty-two-year-old seeking work in Healthcare. I am hardworking determined, and eager to learn. As a generally seasoned professional; I bring an extensive background of experience from working in different industries of work; that I plan to use such as responsibility, time management, and completion of tasks.
Overview
7
7
years of professional experience
Work History
Cashier / Team Member
Wendy’s
06.2017 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier / Team Member
Chic-Fil-A
09.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restaurant Server
Cuzinos Family Kitchen
08.2020 - 07.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Environmental Services Worker
Encompass Health Rehabilitation Hospital
11.2020 - 12.2021
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Increased overall safety for staff, patients, and visitors by maintaining a clean and hygienic environment.
- Streamlined department workflow by coordinating tasks efficiently with team members during daily shift changeovers.
- Participated actively in quality improvement initiatives aimed at enhancing environmental service delivery standards throughout the organization.
Warehouse Associate
Amazon
01.2022 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Delivery Driver
Amazon DSP
07.2023 - 02.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
- Certificate of Completion 2024
Sterile Processing Training Course
Philadelphia, PA04.2024
Bachelor of Science - Drug And Alcohol Counseling
Delaware Technical And Community College
Newark, DE04.2024
Bachelor of Science - Nursing
Delaware State University
Dover, DE08.2019
High School Diploma -
The Science Leadership Academy At Beeber
Philadelphia, PA06.2019
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Attention to Detail
- Problem-Solving
Timeline
Delivery Driver
Amazon DSP
07.2023 - 02.2024
Warehouse Associate
Amazon
01.2022 - 06.2023
Environmental Services Worker
Encompass Health Rehabilitation Hospital
11.2020 - 12.2021
Restaurant Server
Cuzinos Family Kitchen
08.2020 - 07.2021
Cashier / Team Member
Chic-Fil-A
09.2019 - 05.2020
Cashier / Team Member
Wendy’s
06.2017 - 05.2019
- Certificate of Completion 2024
Sterile Processing Training Course
Bachelor of Science - Drug And Alcohol Counseling
Delaware Technical And Community College
Bachelor of Science - Nursing
Delaware State University
High School Diploma -
The Science Leadership Academy At Beeber
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