Zanaya Ritter
Hackensack
Summary
Experienced with applying wide range of makeup techniques to meet client needs and preferences.
Experienced with social media content creation and management. Utilizes creative and analytical skills to enhance brand presence on various platforms.
Professional with passion for facilitating student success through comprehensive orientation programs. Adept at creating welcoming environments and addressing diverse needs of incoming students. Focused on collaborative efforts and achieving positive outcomes, consistently reliable and adaptable to evolving situations. Skilled in program coordination and student mentorship.
Experienced with community engagement and program support, essential for non-profit roles. Utilizes organizational and communication skills to enhance team collaboration and project success. Knowledge of outreach strategies and volunteer coordination ensures impactful contributions.
Overview
10
10
years of professional experience
Work History
Makeup Artist
Macy's Department Store
09.2023 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
President of DeVon Cosmetics/DeVon Fashion Jewelry
DeVonCo
06.2015 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Assisted customers in selecting products suited to their needs through expert knowledge of the full range of available items.
Counseling Intern
My Open Arms
09.2019 - 09.2023
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Encouraged participants to open up and share thoughts at group counseling sessions.
- Strengthened client coping skills through teaching stress management techniques and mindfulness practices.
Waitress
Applebee's Grill + Bar
05.2021 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Shift Leader
Sodexo Food Service
09.2020 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees and delegated daily tasks and responsibilities.
Orientation Leader
Western Connecticut State University
06.2022 - 09.2022
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Assisted with transition to college life by providing one-on-one support.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Facilitated group discussions to address common concerns among new students and provide solutions.
- Strengthened public speaking abilities by presenting research findings at student conferences.
Sandwich Artist
Subway
06.2018 - 03.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
Bachelor of Arts - Psychology
Western Connecticut State University
Danbury, CT05-2024
High School Diploma -
Garfield High School
Garfield, NJ06-2019
Skills
- Makeup application
- Cleaning and organization
- Leadership team building
- Client relationship building
- Positive attitude
- Customer service focus
- Flexible schedule
- Student support
- Organizational leadership
- Icebreaker activities
- Food preparation
- Team collaboration
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
- Collaborated with team of more than 15 students and staff in the development of The Black Student Unions events and community activism.
- Achieved Changing the historically offensive College mascot through effectively advocating for nondiscriminatory representation.
- Documented and resolved unfair treatment, racism, sexism, and threatening behaviors which led to on campus open forums and marches/boycotts.
Affiliations
- The Black Student Union
- Grace Gospel Church, Paterson NJ
Languages
English
Native or Bilingual
Interests
- Youth Development Programs
- Crafting and DIY Projects
- I enjoy helping others and giving back to the community
- Enjoy participating in dancing for overall physical and mental well-being
- Volunteering
- Gardening
- Drawing and Painting
- Creative Writing
- Fashion
Timeline
Makeup Artist
Macy's Department Store
09.2023 - Current
Orientation Leader
Western Connecticut State University
06.2022 - 09.2022
Waitress
Applebee's Grill + Bar
05.2021 - 08.2023
Shift Leader
Sodexo Food Service
09.2020 - 05.2023
Counseling Intern
My Open Arms
09.2019 - 09.2023
Sandwich Artist
Subway
06.2018 - 03.2019
President of DeVon Cosmetics/DeVon Fashion Jewelry
DeVonCo
06.2015 - Current
Bachelor of Arts - Psychology
Western Connecticut State University
High School Diploma -
Garfield High School
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