Zanayah Shanks
Colorado Springs,CO
Summary
I am an energetic individual who is successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. I am eager to bring my passion for leadership positions and the skills I've learned to the Rodarte Community Center, where my dedication to support and motivate our group environments. I am confident that I have the potential to be a positive and hard working addition to your work community
Overview
3
3
years of professional experience
Work History
Youth Service Specialist
Rodarte Community Center
03.2023 - 08.2024
- Provided mentorship and guidance to at-risk youths, resulting in improved behavior and decision-making skills.
- Improved social integration among diverse groups creating a supportive and inclusive atmosphere.
- Supported the academic success of program participants by offering structured homework help and tutoring sessions.
- Enhanced communication with parents and guardians through regular updates on youths'' progress and accomplishments.
Employee Service Representative
Chick-fil-A
08.2022 - 10.2022
- Established a reputation for excellence within the company, consistently exceeding performance targets and earning recognition for outstanding contributions to team success.
- Conducted regular performance reviews for team members, identifying areas for improvement and providing actionable feedback to enhance individual skills.
- Implemented effective problem-solving techniques to address complex customer concerns, ultimately achieving satisfactory resolutions for all parties involved.
Zoner
Walmart
09.2021 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Greeley West High School
Greeley, CO05.2024
Skills
- Positive Youth Development
- Mental Health Support
- Youth Advocacy
- Family engagement
- Life Skills Training
- Educational Support
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Public Speaking
Timeline
Youth Service Specialist
Rodarte Community Center
03.2023 - 08.2024
Employee Service Representative
Chick-fil-A
08.2022 - 10.2022
Zoner
Walmart
09.2021 - 12.2021
High School Diploma -
Greeley West High School
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