Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zandalee Walker

Ardmore,OK

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Maintenance Assistant

Walmart
Ardmore, OK
07.2020 - Current
  • Worked with cross-functional teams to achieve goals.
  • Updated and maintained databases with current information.
  • Answered phone calls to assist customers with questions and orders.
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Collected payments and provided accurate change.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Welcomed customers, offering assistance to help find store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Fond Du Lac Highschool
Fond Du Lac, WI
06-2015

Skills

  • Friendly, positive attitude
  • Problem-solving
  • Written communication
  • Time management
  • Microsoft office
  • Google drive
  • Critical thinking

Accomplishments

  • Was able to help tutor students with learning disabilities in classes.

Timeline

Maintenance Assistant

Walmart
07.2020 - Current

High School Diploma -

Fond Du Lac Highschool

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Zandalee Walker