Zander Schoonover
Fredericktown
Summary
Detail-oriented and motivated IT student with hands-on experience in computer hardware, software troubleshooting, and help desk operations. Strong foundation in network systems and technical support through real-world internships and classroom learning. Holds multiple certifications, including Cisco CCST and Microsoft Office. Eager to apply technical skills in a professional IT environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Summer IT Intern
Mount Vernon High School
Mount Vernon
06.2024 - 07.2024
- Troubleshot and reset laptops across the school district
- Performed maintenance and system updates on multiple devices
- Delivered tech support to staff during summer sessions
IT Help Desk Technician
Mount Vernon High School
Mount Vernon
08.2023 - 05.2024
- Provided tier-1 help desk support during two class periods daily
- Resolved service tickets for student and staff devices
- Diagnosed and repaired Chromebooks and desktop computers
- Maintained organized repair logs and clean workspace
Education
High School - Computer Networking
Knox County Career Center
Mount Vernon, OH05-2026
High School Diploma -
Mount Vernon High School
Mount Vernon, OHSkills
- Computer maintenance
- Help desk support
- Problem solving
- Time management
- Computer repairs
Certification
- Cisco Certified Support Technician (CCST IT Support), 03/01/25
- Information Technology Specialist: Device Configuration & Management, 11/01/24
- IC3 Digital Literacy Master Certification, 09/01/24
- Microsoft PowerPoint Certification, 04/01/25
- Microsoft Word Certification, 01/01/25
- WebXam: N2 Network Systems, 04/01/25
References
Chad Taylor Owner, Subway 661 N Sandusky St, Mount Vernon, OH 43050 Phone: (740) 501-3684
Ethen Friend Manager, Subway 661 N Sandusky St, Mount Vernon, OH 43050 Phone: (740) 358-2855
Matti Lonsinger Owner/Operator, Yard Munchers 629 Lakeview Heights Dr, Howard, OH 43028 Phone: (740) 390-0293
Mount Vernon City Schools 300 Newark Road, Mount Vernon, OH 43050 Phone: (740) 397-7422
Timeline
Summer IT Intern
Mount Vernon High School
06.2024 - 07.2024
IT Help Desk Technician
Mount Vernon High School
08.2023 - 05.2024
High School - Computer Networking
Knox County Career Center
High School Diploma -
Mount Vernon High School
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