Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zandor Gibson

Reynoldsburg,OH

Summary

Compassionate and effective worker and any area i am experienced in . I am willing and open to learn new things and improve in areas were i lack knowledge .

Overview

5
5
years of professional experience

Work History

Dinner Server

fairways of addison
Rochester, NY
07.2023 - 05.2024
  • Followed up with guests to ensure satisfaction with each course and overall dining experience.
  • Assisted other servers when needed during busy times or shortages in staff.
  • Assisted with seating arrangements for large parties.
  • Ensured all dishes were presented according to restaurant standards.
  • Delivered food orders quickly while ensuring accuracy on multiple tickets simultaneously.
  • Adhered to health department regulations regarding safe food handling practices.
  • Communicated with kitchen staff regarding order specifications and special requests.
  • Greeted guests and provided menus.
  • Provided table-side service of food, beverages, and condiments.
  • Resolved customer issues promptly while maintaining a positive attitude.
  • Performed opening side duties such as setting up tables and stocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees to perform duties.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Overnight Security

fairways of addison
Rochester, NY
07.2023 - 02.2024
  • Conducted regular rounds of the premises to ensure safety and security.

Cna

Aaron Manor
Rochester, NY
04.2023 - 07.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Monitored food intake and output as directed by nursing staff.
  • Transported residents within the facility as needed.
  • Provided emotional support to family members during difficult times.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Documented patient care services by charting in designated areas.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Reported changes in patient conditions to registered nurse or physician.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

CNA

Thompson Health
Rochester, NY
02.2023 - 07.2023
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Transported residents within the facility as needed.
  • Documented patient care services by charting in designated areas.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored food intake and output as directed by nursing staff.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Provided emotional support to family members during difficult times.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Documented activities and recorded information in EMR system.
  • Supported non-ambulatory residents in range of motion exercises.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

CNA Student

Kirkhaven Nursing Home
Rochester, NY
01.2023 - 02.2023
  • Answered call lights promptly to assess needs of patients.
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
  • Carried out special projects assigned by supervisors or nursing staff.
  • Encouraged patient participation in therapeutic activities such as walking, stretching exercises or physical therapy sessions.
  • Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
  • Assisted with admission process by obtaining information from new patients or their families.
  • Implemented infection control measures according to established policies and procedures.
  • Demonstrated knowledge of infection control policies while performing all duties.
  • Helped maintain a safe environment by checking equipment regularly for any malfunctions.
  • Provided comfort measures such as backrubs or application of lotion to dry skin areas.
  • Observed changes in condition or behavior of patients and reported to nursing staff.
  • Used proper body mechanics when lifting, transferring or positioning immobile patients.
  • Participated in continuing education programs related to CNA profession.
  • Provided emotional support to patient and family members.
  • Provided emotional support for patients dealing with difficult diagnoses or treatment regimens.
  • Assisted nurses with treatments and procedures according to protocols established by the facility.
  • Performed basic clerical tasks such as answering phones and filing documents.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Caregiver

Lifetime assistance
Rochester, NY
12.2021 - 02.2023
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Accompanied clients to social events such as movies or plays.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Provided emotional support to clients during difficult times.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed safe lifting and transferring techniques to transport residents.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Assisted clients with maintaining good personal hygiene.

Meat Department Associate

BJ's Wholesale
Rochester, NY
04.2021 - 12.2021
  • Stocked shelves with fresh meats, ensuring proper storage of products.
  • Maintained a clean and safe work environment by adhering to departmental guidelines.
  • Checked incoming orders for accuracy and quality assurance purposes.
  • Kept detailed track of inventories and restocked products in cold storage units.
  • Used slicers and other department equipment to prepare cuts of meat for customers.
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
  • Maintained proper food temperatures for various products.
  • Performed variety of tasks to enhance customer shopping experience.
  • Reported out-of-stock products to appropriate personnel.
  • Finished trims on steaks, roasts and chops to prepare for traying.
  • Practiced sanitation procedures by maintaining clean and neat work area.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Food Service Worker

Wendys Restaurant
Rochester, NY
06.2020 - 04.2021
  • Organized take-out orders for customers who requested them.
  • Ensured that all foods were prepared according to health department regulations.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Utilized point-of-sale systems for taking orders from customers.
  • Followed established cash handling procedures when collecting payment from customers.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Operated dishwashing machines safely and efficiently.
  • Replenished condiments at customer tables as needed.
  • Cleaned kitchen areas, equipment and utensils.
  • Delivered food orders promptly and accurately to guests tables.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Maintained accurate records of sales transactions for end-of-day reports.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Prepared beverages such as coffee, tea, soda.
  • Performed variety of duties related to food service.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Followed recipes and customer requests to prepare meals.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Operated cash register to process cash, check, and credit card transactions.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Gas Station Customer Service Representative

Speedway
Rochester, NY
06.2019 - 06.2020
  • Followed proper procedures for entering data into the computer system for sales transactions.
  • Processed credit card transactions accurately and efficiently while adhering to company policies.
  • Stocked shelves with merchandise including food items, beverages, cigarettes, lottery tickets and other convenience store items.
  • Provided support to co-workers when needed by helping out at the counter or stocking shelves.
  • Assisted customers with pump operations, car wash functions, and other gas station activities.
  • Cleaned spills promptly to prevent slips or falls from occurring inside the store.
  • Restocked coolers with drinks in a timely manner to ensure freshness of product.
  • Resolved customer complaints in a professional manner through effective communication skills.
  • Received shipments of goods from vendors and checked them against invoices for accuracy.
  • Performed cashier duties such as taking payments for fuel purchases and managing the cash drawer.
  • Checked expiration dates on food items regularly to ensure quality standards are met.
  • Replenished supplies such as napkins, cups and paper towels in order to maintain adequate levels at all times.
  • Communicated effectively with management team regarding new promotions or changes in store policies.
  • Assisted in training new employees on job duties and responsibilities related to customer service.
  • Ensured that all safety regulations were followed when handling hazardous materials such as fuels.
  • Verified age identification for customers purchasing alcohol or tobacco products.
  • Provided assistance to customers using the self-serve pumps by troubleshooting any issues they may have encountered during their transaction.
  • Adhered strictly to health codes when preparing food items such as sandwiches or hot dogs.
  • Greeted customers, provided excellent customer service, and answered questions regarding services or products.

Warehouse Worker

EEP Quality Group
Rochester, NY
01.2019 - 06.2019
  • Organized warehouse space for efficient storage of products.
  • Assembled orders according to customer requests.
  • Transported goods to designated areas within the warehouse facility.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Operated scanners, computers, and other equipment to track orders.
  • Maintained stock levels in accordance with company policies.
  • Maintained accurate inventory records using computerized tracking systems.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Packed boxes and stock using organizational guidelines.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.

Education

Certification - Cna

Reoc
Rochester, NY
02-2023

High School Diploma -

Edison High School
Rochester, NY
06-2020

Skills

  • Adult AED and CPR
  • Child and Infant CPR
  • communication skills
  • attention to detail
  • positive attitude
  • team work
  • active listening
  • problem solving
  • Relationship Building
  • Analytical Thinking
  • Public Speaking
  • Customer Service
  • Calm Under Pressure
  • Multitasking
  • Conflict Resolution

Timeline

Dinner Server

fairways of addison
07.2023 - 05.2024

Overnight Security

fairways of addison
07.2023 - 02.2024

Cna

Aaron Manor
04.2023 - 07.2023

CNA

Thompson Health
02.2023 - 07.2023

CNA Student

Kirkhaven Nursing Home
01.2023 - 02.2023

Caregiver

Lifetime assistance
12.2021 - 02.2023

Meat Department Associate

BJ's Wholesale
04.2021 - 12.2021

Food Service Worker

Wendys Restaurant
06.2020 - 04.2021

Gas Station Customer Service Representative

Speedway
06.2019 - 06.2020

Warehouse Worker

EEP Quality Group
01.2019 - 06.2019

Certification - Cna

Reoc

High School Diploma -

Edison High School

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Zandor Gibson