Zandré Van Wyk
Childcare Provider
Yonkers,NY
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Au Pair
Cultural Care Au Pair, USA - Au Pair
2 2022 - Current
- Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Enhanced family's daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Coordinated playdates with other families to encourage socialization among the children under my care.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
- Improved children's language skills through engaging conversations and interactive language games.
- Supported parent-initiated potty training behaviors using positive reinforcement.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Facilitated bedtime routines by reading stories, playing calming music or engaging in relaxation techniques promoting restful sleep for the children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Medical Practice Manager
Dr Dieter Marais Specialist Orthopaedic Surgeon
12.2021 - 02.2022
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
- Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
- Enhanced staff productivity through implementation of effective training programs and performance evaluations.
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Developed and maintained electronic record management systems to analyze and process data.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Consulted with healthcare professionals on business decisions.
- Assisted with regulatory issues such as compliance.
- Ensured adherence to all relevant laws and regulations governing medical practices by staying informed on changes in the industry landscape and updating policies accordingly.
Medical Administrative Clerk
Life Peglerae Hospital
04.2014 - 06.2021
- Maintained strict confidentiality of sensitive information, adhering to HIPAA guidelines for all patient records.
- Reduced appointment backlogs through effective scheduling and follow-up procedures.
- Demonstrated commitment to ongoing professional development by attending industry conferences and seminars, applying new knowledge to enhance job performance.
- Collaborated with team members to streamline workflows, resulting in improved overall office productivity.
- Provided administrative support to multiple physicians simultaneously while maintaining organization within busy clinic settings.
- Ensured accurate patient billing by diligently reviewing insurance claims and processing payments.
- Contributed to a positive work environment by delivering excellent customer service in all interactions with patients, families, and colleagues.
- Improved record-keeping accuracy by regularly auditing files for completeness and updating information as needed.
- Participated in periodic training sessions to stay current on best practices within the field of medical administration.
- Handled sensitive inquiries related to billing disputes diplomatically, resolving issues promptly without compromising patient relationships.
- Expedited referral processes for specialty consultations by properly completing necessary documentation and obtaining insurance authorizations.
- Managed incoming calls efficiently while maintaining a professional demeanor under pressure from high call volumes or challenging situations.
- Streamlined patient registration process by implementing efficient filing and data management systems.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Received, recorded and filed medical payments by check, cash, and credit card.
Childcare Provider
Elma Rose
05.2013 - 06.2019
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Assisted with household tasks such as light cleaning, meal preparation or running errands when parents were unavailable.
- Implemented behavior management techniques to establish boundaries and maintain a structured environment conducive to learning and growth.
- Assisted with homework assignments and provided academic support when needed, fostering a love for learning in the children under my care.
- Collaborated with parents on addressing developmental milestones such as potty training, sleep training, and transitioning from bottles to cups.
- Provided transportation services to and from school, sports practices, and other activities, ensuring punctuality and safety.
- Ensured cleanliness of childcare spaces by conducting regular tidying up tasks like washing laundry items used by kids under my care.
- Managed schedules for multiple families efficiently, ensuring timely arrival to appointments and engagements while maintaining flexibility.
Childcare Provider
Marika Enos
04.2011 - 01.2016
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Assisted with household tasks such as light cleaning, meal preparation or running errands when parents were unavailable.
- Regularly traveled with family to help with vacation activities and childcare.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Taught children basic life skills, manners and personal hygiene.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Administered first aid in emergency situations, promptly notifying parents of any incidents while maintaining calmness under pressure.
Education
Certificate of Completion - Creating A Career Plan
Hudson County Community College
Jersey City, NJ 07.2022 - Current
Certificate of Completion - Graphic Design For Branding
Hudson County Community College
Jersey City, NJ 07.2022 - 08.2022
GED -
Rustenburg High School
01.2009 - 12.2013
Skills
Household Management
Communication
Organization
Behavior Modeling
Time Management
Adaptability and Flexibility
Problem-Solving
Attention to Detail
Teamwork and Collaboration
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Certification
BLS Training - 2 years
Timeline
Certificate of Completion - Creating A Career Plan
Hudson County Community College
07.2022 - Current
Certificate of Completion - Graphic Design For Branding
Hudson County Community College
07.2022 - 08.2022
Medical Practice Manager
Dr Dieter Marais Specialist Orthopaedic Surgeon
12.2021 - 02.2022
BLS Training - 2 years
11-2021
Pediatric First Aid CPR AED Training, Heartsaver - 2 years
11-2021
Medical Administrative Clerk
Life Peglerae Hospital
04.2014 - 06.2021
Childcare Provider
Elma Rose
05.2013 - 06.2019
Childcare Provider
Marika Enos
04.2011 - 01.2016
GED -
Rustenburg High School
01.2009 - 12.2013
Au Pair
Cultural Care Au Pair, USA - Au Pair
2 2022 - Current
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