Zandra King
Sunrise,FL
Summary
Registered Social Work Intern successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for optimal functioning. Empathetic with extensive experience providing crisis intervention and psychotherapy services through a client-centered approach. Proficient in interdisciplinary collaboration with passion for leaving positive impact on clients lives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Therapist
Henderson Behavioral Health
01.2022 - Current
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Performed research on effectiveness of interventions and proposed changes to intervention structures based on evaluation outcomes.
Secretary & Treasurer
Crossing Blue Bridges Non-Profit Organization
03.2018 - Current
- Communicates between the board, management, and members, by giving proper notice of any meetings and timely distribution of materials such as agendas and meeting minutes
- Schedules board meetings and should ensure an adequate number of meetings are held per year, in accordance with the organization’s bylaws
- Records minutes and provide a memorialized chronology of key information such as board actions, elections of officers or directors, and certain reports from committees and staff
- Maintains accurate documentation and meeting legal requirements, such as annual filing deadlines
- Coordinate and ensure the financial oversight and financial health of the organization for the board.
Target Security Specialist
Target
01.2019 - 01.2022
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
- Train team members to apply merchandise protection and audit execution
- Properly document cases using industry case management systems.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Reduced security incidents by developing comprehensive emergency response plans and coordinating drills for staff.
Case Manager
ChildNet
06.2018 - 12.2018
- Managed a caseload of dependent children ensuring that they receive all of the necessary services detailed in the court approved case plan
- Actively worked to move children to the best possible outcome in the shortest possible time in adherence with Florida Statute, Chapter 39, ChildNet's system of care, policies and procedures
- Met with BSO, parents, teachers, foster care providers, and other internal and external providers to manage cases and assist parents in achieving court ordered tasks
- Conducted assessments of current proposed placements of children to determine the safety and well-being of children in care
- Prepared documents for court and testified as needed in court proceedings to promote the best outcome for children in care.
Stocker
Target
10.2015 - 05.2018
- Cleaned and maintain the backroom, store equipment and stack pallets throughout the shift in compliance with OSHA safety standards
- Operated RF-based computer systems with high level of accuracy
- Efficiently trained a new hire.
Sales Associate
Banana Republic
03.2011 - 11.2015
- Developed and sustained friendly relationships with customers by providing an excellent shopping environment and generating maximum business results
- Provided customers information about our company’s credit card while handling currency and credit transactions quickly and accurately
- Replenished the sales floor by replacing items that were found empty and offered my help in other areas within the store.
Assistant
Genesis Credit & Negotiation Services
06.2010 - 12.2012
- Performed supporting roles in running daily activities of the office such as answering phone calls, taking messages, responding to inquiries
- Phoned customers about receiving their credit reports as well as follow ups
- Mailed inquiries for credit reports and investigated credit history.
Filer
Broward County Personnel Records
06.2009 - 07.2009
- Logged, updated and removed outdated documents to ensure the upkeep of the company’s file maintenance procedures
- Sorted and distributed mail to different departments as well as made copies, faxed, and printed important documents
- Assisted in other departments on as needed.
Education
Master of Social Work - Advanced Clinical Practice
Walden University
Minneapolis, MN08.2021
Bachelor of Science - Criminal Justice
Florida Atlantic University
Boca Raton, FL05.2016
Associate of Arts - Forensic Science
Broward College
Davie, FL08.2013
Skills
- Crisis Intervention
- Group therapy facilitation
- Documentation requirements
- One-on-one sessions
- Intervention Planning
- Compliance requirements
- Treatment Planning
- Motivational Interviewing
- CBT Techniques
- Psychoeducation
- Report Writing
- Teamwork and Collaboration
Key Academic Coursework
- Corrections
- Victimology
- Criminology
- Ethics in the Justice System
- Studying Violence
- Substance Abuse
- Death Penalty in America
- Juvenile Justice Administration
- White Collar Crime
- CJ Administration & Management
- Judicial Administration & Criminal Courts
- Criminal Law
- Criminal Justice Technology
- Diversity, Human Rights & Social Justice
- Social Work Theory & Practice
- Psychopathology & Diagnosis
- Social Policy: Analysis & Advocacy
- Social Work Practice Research I & II
- Field Education I, II & III & IV
- Human Behavior I & II
- Social Policy, Welfare & Change
- Essential Skills for Social Work Practice
- Supervision, Leadership & Administration
- Social Work Organization
Volunteer Experience
- Hallandale PD Victim Advocate, Hallandale Beach, FL, Internship, 04/2018, 04/2019, Attended victim advocate events and court proceedings., Advocated and provide services for victims and their families while maintaining confidentiality of information., Facilitate clear communication between the victim advocate agency and the victim.
- Memorial Regional Hospital, Hollywood Beach, FL, Volunteer, 06/2006, 08/2006, Assisted nurses and medical staff in order to improve safety, comfort and care of patients., Displayed cheerful, friendly and compassionate demeanor in order to improve patient mood by visit patient periodically to ensure they were as comfortable as possible, fetching blankets, pillows, water, reading materials and other items., Traveled from room to room with checklists and questions designed to assist residents in daily life.
Certification
Trauma Informed Care Certification
WELLE Certification
First Aid/CPR
Timeline
Therapist
Henderson Behavioral Health
01.2022 - Current
Target Security Specialist
Target
01.2019 - 01.2022
Case Manager
ChildNet
06.2018 - 12.2018
Secretary & Treasurer
Crossing Blue Bridges Non-Profit Organization
03.2018 - Current
Stocker
Target
10.2015 - 05.2018
Sales Associate
Banana Republic
03.2011 - 11.2015
Assistant
Genesis Credit & Negotiation Services
06.2010 - 12.2012
Filer
Broward County Personnel Records
06.2009 - 07.2009
Master of Social Work - Advanced Clinical Practice
Walden University
Bachelor of Science - Criminal Justice
Florida Atlantic University
Associate of Arts - Forensic Science
Broward College
Trauma Informed Care Certification
WELLE Certification
First Aid/CPR
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