Zandra Mcneese

Teach and train associates how to merchandise (mods, floor plans, zone and price change) their own departments.

Take lead of fellow coworkers departments while they are off or on vacation as well as helping them out when they are short handed.

Filling in as MOD(manager on duty) when the store manager is away from the store or short handed of coaches.

• Oversaw daily operations, ensuring efficiency and adherence to quality standards.
• Developed and implemented training programs for staff, enhancing team performance and service delivery.
• Analyzed sales trends to optimize inventory management and reduce waste.
• Fostered a customer-centric environment, improving satisfaction and loyalty through effective service strategies.
• Monitored financial performance, identifying areas for cost reduction while maintaining service quality.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.