Methodical professional with an organized approach and excellent multitasking skills. Friendly and positive team player with outstanding planning and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Central Sterile Processing Technician
UP Health Systems Marquette
Marquette, MI
12.2023 - 05.2024
Kept up-to-date with new technologies related to instrumentation, cleaning, and sterilization techniques.
Maintained proper documentation of sterilization processes.
Inspected surgical trays for completeness and accuracy prior to distribution.
Responded quickly to requests from operating rooms and other departments.
Followed established safety procedures when handling hazardous materials.
Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
Sterilized reusable medical instruments using autoclaves and other methods.
Management Sales Associate
Bath & Body Works
Marquette, MI
09.2020 - 12.2023
Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Handled high volume sales with cash, credit and gift card transactions, balancing cash drawer at end of shift with 100% accuracy rate.
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Monitored compliance with company policies and procedures, as well as legal regulations.
Handled customer complaints and issues, ensuring satisfaction and maintaining the store's reputation.
Promoted to management team within 6 months of sales associate employment.
Server
Outback Steakhouse
Kentwood, MI
04.2022 - 08.2022
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Upheld high standards of sanitation in accordance with health department regulations.
Awarded Employee of the Month within first month of hire.
Front Desk Agent
Hampton Inn
Marquette, MI
01.2020 - 07.2020
Maintained daily records of room availability and rates.
Verified accuracy of billing invoices prior to submitting them for payment processing.
Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Managed cash drawer according to established accounting guidelines.
Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
RN Case Manager, Outpatient Services/Utilization Review Nurse at Upper Peninsula Health Systems-Marquette HospitalRN Case Manager, Outpatient Services/Utilization Review Nurse at Upper Peninsula Health Systems-Marquette Hospital