Zane Decker
Avon,CO
Summary
Previously in Beaver Creek as an Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image.
I'm an enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
17
17
years of professional experience
Work History
Public Safety Officer
Vail Resorts Inc
Edwards, CO
04.2021 - Current
- Responded to complex public safety situations and supported restoration of order and safety.
- Enforced traffic and parking regulations.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Drove patrol vehicle to monitor area for dangers and safety hazards.
Golf Cart Attendant
CCR
Edwards, CO
08.2023 - 10.2023
- Greeted customers and answered questions regarding golf cart policies.
- Assisted customers in selecting the appropriate golf cart for their needs.
- Conducted pre-inspections of golf carts to ensure proper working order.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Displayed excellent customer service skills while interacting with patrons.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Assisted with staging and execution of tournaments and events.
- Staged and put away golf carts based on forecasted business and instructions from management team.
Expo/Bartender
Hooked Beaver Creek
Beaver Creek, CO
11.2021 - 05.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Snowmaker
Vail Resorts Inc
Beaver Creek , CO
11.2020 - 01.2021
- Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to regulatory standards and building codes.
- Provided top product quality control and inspection, eliminating downtime to maximize revenue.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Ski Lift Operator
Vail Resorts
Beaver Creek, CO
11.2017 - 03.2020
- Pulled down safety bars and secured riders according to specified attraction details.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Provided physical assistance to visitors getting onto and off of rides.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Operated attraction equipment precisely to concur with operational procedures.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Inspected equipment to detect wear and tear, notifying maintenance of parts needing immediate repair.
Pedicab Driver
Mile High Pedicabs
Denver, CO
06.2015 - 10.2017
- Transported clients to their destinations, safely and on-time.
- Demonstrated professional conduct with clients and families do deliver outstanding customer service.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Utilized on-board computer to optimize routes and continuously meet estimated delivery times.
- Drove clients to events and programs according to activity schedule.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
Helicopter Mechanic
United States Marine Corps
Warner Robins, GA
06.2009 - 09.2013
- Maintained records of inspections, maintenance and repairs performed.
- Completed repair and maintenance work to meet aviation regulations and standards.
- Followed safety protocols while troubleshooting, inspecting and performing repairs.
- Supervised and completed flight line foreign object prevention walks.
- Oversaw inventory usage and executed replenishment duties when needed.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
- Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
- Executed corrosion control and inspection duties with minimal supervision.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma -
Mountain Range High School
Westminster, CO06.2009
Some College (No Degree) - Computer Science And Programming
DeVry University
Downers Grove, ILSome College (No Degree) - Journalism
Ashford University
San Diego, CASkills
- Equipment maintenance
- Resource distribution
- Policy compliance
- Safety procedures
- Customer service expertise
- Inventory management
Timeline
Golf Cart Attendant
CCR
08.2023 - 10.2023
Expo/Bartender
Hooked Beaver Creek
11.2021 - 05.2022
Public Safety Officer
Vail Resorts Inc
04.2021 - Current
Snowmaker
Vail Resorts Inc
11.2020 - 01.2021
Ski Lift Operator
Vail Resorts
11.2017 - 03.2020
Pedicab Driver
Mile High Pedicabs
06.2015 - 10.2017
Helicopter Mechanic
United States Marine Corps
06.2009 - 09.2013
High School Diploma -
Mountain Range High School
Some College (No Degree) - Computer Science And Programming
DeVry University
Some College (No Degree) - Journalism
Ashford University