Summary
Overview
Work History
Education
Skills
Timeline
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Zane Ellis

Dallas,TX

Summary

Dynamic and results-oriented professional with a proven track record at Su Gear Fitz Collections, enhancing customer satisfaction and boosting sales through effective merchandising strategies and visually appealing displays. Trained and mentored teams, showcasing excellent communication and merchandise planning skills. Achieved optimal stock levels and pricing accuracy, contributing significantly to store performance.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.

Overview

3
3
years of professional experience

Work History

Merchandiser/Customer Service Representative

Su Gear Fitz Collections
09.2022 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Cashier Team Lead

Whataburger
06.2022 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

J.J PEARCE HIGH SCHOOL
Richards, TX
05-2025

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Merchandise planning
  • Pricing and signage updates
  • Staff training

Timeline

Merchandiser/Customer Service Representative

Su Gear Fitz Collections
09.2022 - Current

Cashier Team Lead

Whataburger
06.2022 - 12.2024

High School Diploma -

J.J PEARCE HIGH SCHOOL
Zane Ellis