Zane Emmick
Atlanta,GA
Summary
Hello!
I'm Zane, I am currently seeking opportunity in the hospitality and food+beverage industry. My experience lies primarily in customer service, food+beverage, and healthcare . I have acquired many strengths as a result of my employment experience and studies in nursing. To include being an outgoing and perceptive "people-person." I also perform highly and adapt well to situations requiring swiftness, acute problem solving, memory, and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Extern
Memorial Health University Medical Center
03.2024 - Current
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Nutrition Service Worker
Encompass Health Rehabilitation Hospital
04.2023 - 03.2024
- Enhanced patient satisfaction by providing well-balanced meal options, adhering to dietary restrictions and preferences.
- Promoted a welcoming dining experience for patients through attentive service and cheerful demeanor during meal times.
- Aided in reducing food waste by monitoring consumption patterns and adjusting production levels accordingly.
- Delivered exceptional customer service during meal times, addressing patient concerns and requests promptly.
Bartender
Sunset Bar And Grill
03.2023 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Shift Leader
Parker's Gas Station Chain
07.2019 - 05.2021
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Food Preparation Worker
Dairy Queen Grill & Chill
08.2018 - 06.2019
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Front Desk Supervisor
Holiday Inn Express Hotel Suites
05.2017 - 08.2018
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Collected room deposits, fees, and payments.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
Education
Associate of Applied Science - Nursing Science
Technical College of The Lowcountry
Beaufort, SC12.2025
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Engaging personality
- Responsible Alcohol Service
- Handling Difficult Customers
- Complex Problem-Solving
- Hospitality service expertise
- Professional Appearance
- Food Service
Certification
Serv-Safe Certified
TIPS Alcohol Certification
Timeline
Nurse Extern
Memorial Health University Medical Center
03.2024 - Current
Nutrition Service Worker
Encompass Health Rehabilitation Hospital
04.2023 - 03.2024
Bartender
Sunset Bar And Grill
03.2023 - 06.2023
Shift Leader
Parker's Gas Station Chain
07.2019 - 05.2021
Food Preparation Worker
Dairy Queen Grill & Chill
08.2018 - 06.2019
Front Desk Supervisor
Holiday Inn Express Hotel Suites
05.2017 - 08.2018
Associate of Applied Science - Nursing Science
Technical College of The Lowcountry
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