Summary
Overview
Work History
Education
Skills
Timeline
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Zane Ganton

Richland,WA

Summary

Strong willed with a hunger to reach higher limits, willing to push for that extra level of completion, always leaving somewhere better than I first found it

Overview

3
3
years of professional experience

Work History

Team Member

Firehouse Subs
Kennewick, WA
11.2023 - Current
  • I prep and wash dishes in the back of the house while the rest of the crew either serves customers on line or helps me
  • I also help make sandwiches when it becomes busy up front
  • When closing depending what part of the restaurant I was assigned to I would prepare my closing tasks and finish them in a timely manner
  • If a customer had any concerns about a menu item or their own food I would try to provide as much information as possible to make them feel heard and enjoy their time
  • Sometimes I helped to manage newer hirers and train them or over see them to make sure they did their job to company standard

Server

El Compadre/Crepe Haus
Kennewick, WA
05.2023 - 10.2023
  • I would greet the customers upon entry, grab their menus and seat them in which I would introduce myself and get them chips and water
  • After letting the customer look at the menu for a minute I would take their order while making any possible recommendations or suggestions to better their experience
  • even though server was my main position I was also trained to do prep, wash dishes, bartend (I had my MAST license to serve and mix liquor), I cooked a very minimal amount in the mexican food side, and I knew how to make almost all of our crepes
  • Since being trained in multiple areas I would go where I was needed to better help anyone at any given point

Key Holder

SUBWAY®Restaurants
Benton City, WA
02.2023 - 05.2023
  • Greeting the customers and make a sandwich to their liking and asking questions along the
    make to make it to their satisfaction
  • I close mostly so I have a list of cleaning and preparation for the night to get done and this
    means I must multitask between helping customers at times and keeping on pace with closing
    tasks
  • I close the shop every night and I am tasked with doing the till and safe count along locking
    up and making sure everything is ready to go for the morning crew

Guest Service Specialist

Mister Car Wash
Richland , WA
06.2022 - 01.2023
  • Greeted guests upon arrival by providing warm welcome.
  • Presenting our wash packages to the customers and helping them select one that fits their needs
  • If a customers have an issue resolving it to the best of my ability
  • I worked between being in the tunnel guiding customers on the track and working on the tablet helping customers

Server

The Original Pancake House
Richland, WA
02.2021 - 11.2021
  • Served a table by welcoming guests and taking their order
  • Making sure the customer is happy and has a pleasant experience
  • With Spare time I must multitask and help co-workers with such tasks as bringing drink or food to a table
  • To have a good knowledge of the menu and how to operate our serving tablets to better serve the customer
  • When my shift is phased I must sweep, mop and restock condiments in my section

Education

High School Diploma -

Richland Highschool

Some College (No Degree) - Environmental Science

Columbia Basin College
Pasco, WA

Skills

  • Hard Worker
  • Attention to Detail
  • Quick Learner
  • Good Communication
  • Team Player
  • Very Personable

Timeline

Team Member

Firehouse Subs
11.2023 - Current

Server

El Compadre/Crepe Haus
05.2023 - 10.2023

Key Holder

SUBWAY®Restaurants
02.2023 - 05.2023

Guest Service Specialist

Mister Car Wash
06.2022 - 01.2023

Server

The Original Pancake House
02.2021 - 11.2021

High School Diploma -

Richland Highschool

Some College (No Degree) - Environmental Science

Columbia Basin College

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Zane Ganton