Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zane Gilliam

The Woodlands

Summary

Vehicle maintenance technician with extensive experience at Tommie Vaughn Ford Quick Lane. Expertise in enhancing vehicle reliability through thorough maintenance and inspections. Strong problem-solving skills and exceptional communication abilities, supported by a state inspector's license and a commitment to customer service excellence.

Overview

2
2
years of professional experience

Work History

Vehicle Maintenance Technician

Tommie Vaughn Ford Quick Lane
Houston
09.2025 - Current
  • Serviced 15 vehicles per shift, ensuring timely and efficient maintenance.
  • Performed vehicle maintenance tasks, including oil changes, tire rotations, engine repairs, and fluid flushes, to enhance vehicle reliability.
  • Conducted routine vehicle inspections to maintain optimal performance and identify potential issues.

Automotive Student

Universal Technical Institute
Houston
06.2024 - 11.2025
  • Completed foundational automotive courses, including brakes, electrical systems, powertrains, steering and suspensions and ford FACT training.
  • Diagnosed mechanical issues utilizing advanced diagnostic tools and equipment.

Customer Service Advisor/ Upper Bay Technician

Jiffy Lube
Spring
07.2025 - 09.2025
  • Advised customers on necessary repairs, including brake jobs and filter replacements.
  • As an upper bay technician I checked filters, added oil and communicated with the lower bay technician to complete the job.
  • Before working at Tommie Vaughn I worked at Jiffy Lube as a Customer Service Advisor/ Upper bay technician.

Education

Associate of Applied Science -

Universal Technical Institute
Houston, TX
11-2025

High School -

Harlingen High School South
Harlingen, Texas
05-2024

Skills

  • Willingness to learn
  • Ability to work under pressure
  • Forklift and lift equipment certification
  • Adaptability to new roles
  • State inspector's license
  • Customer service excellence
  • Exceptional communication skills
  • Strong problem-solving abilities

Timeline

Vehicle Maintenance Technician

Tommie Vaughn Ford Quick Lane
09.2025 - Current

Customer Service Advisor/ Upper Bay Technician

Jiffy Lube
07.2025 - 09.2025

Automotive Student

Universal Technical Institute
06.2024 - 11.2025

Associate of Applied Science -

Universal Technical Institute

High School -

Harlingen High School South
Zane Gilliam