ZANE J. HALL
Fargo
Summary
Dynamic Administration and Testing Operation Manager with the United States Marine Corps, recognized for exceptional leadership and regulatory compliance. Proven track record in personnel administration and training development, enhancing team performance and achieving operational excellence. Skilled in records management and customer service, ensuring confidentiality and efficiency in high-stakes environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration and Testing Operation Manager
United States Marine Corps
Fargo
01.2022 - 01.2025
- Supervised and mentored a team of seven test administrators, ensuring adherence to federal standards, and efficient completion of tasks.
- Conducted performance evaluations, provided constructive feedback, and developed training programs to enhance team capabilities.
- Managed personnel records for over 14 intermittent test administrators, ensuring the accuracy and confidentiality of sensitive information.
- Coordinated and processed local vouchers, scheduled and tested schools across the states of North Dakota and Minnesota, advised command on testing regulations, and communicated the needs of customers in support of organizational goals.
- Ensured that employees completed their required training and assignments. Conducting evaluations and inspections for compliance with federal regulations.
- Assisted in the planning and execution of the federal student testing program, including test administration to over 4,000 students, grading of all Department of Defense-approved tests, and conducting language testing for applicants into the armed forces.
- Managed the unit's testing operations on location, including the training of test administrators and uniformed staff on proper procedures. Ensured workload was balanced, and applicants' tests were verified.
- Established positive relationships in remote areas, benefiting federal objectives of the testing program.
- Assisted the Medical section with screening applicants via eye exams, urinalysis, and proper documentation uploads into applicant records.
- Provided exceptional customer service to armed forces applicants and their families, addressing inquiries, and resolving issues in a timely manner.
- Conducted briefings and training sessions on administrative policies and procedures, enhancing overall unit knowledge and compliance.
- Established and maintained great working relationships with local school administrators and state government officials, offering guidance, addressing concerns, and establishing goals.
Anti-Terrorism Officer
United States Marine Corps
Fargo
01.2022 - 01.2025
- Managed all aspects of the Anti-Terrorism Program, covering all aspects of MEPS physical, administrative, and technical security.
- Worked with the unit commander and government agency partners (Federal Protective Service, Department of Homeland Security, United States Post Office) to ensure compliance with Federal and Army regulations.
- Trained and provided quarterly training for all unit employees on Anti-Terrorism Level I. Covering basic knowledge of threats toward U.S. Government facilities and employees, physical, and technical safety measures to follow in accordance with regulations and guidelines.
- Keep accurate records for transmission to headquarters, documenting risk assessments of the Fargo area.
- Conducted Random Anti-terrorism Measures (RAM) on federal property ensures 100% compliance to test federal personnel and ensures the safety of employees.
Administration Manager
United States Marine Corps
Washington
01.2018 - 01.2022
- Supervised and mentored a team of four administrators, dividing the workload share and making timelines in a fast-paced environment.
- Conducted daily staffing reports, provided official counseling for my junior employees, and advised all levels of leadership regarding official administrative functions and regulations.
- Managed personnel records for over 180 organization members, ensuring the accuracy and confidentiality of sensitive information.
- Coordinated and processed payments and vouchers, scheduled and administered record audits, advised command on administration regulations, and planned the travel of organization members multiple times a year.
- Ensured that employees completed their required training and assignments. Conducting evaluations and inspections for compliance with naval regulations.
- Oversaw the processing of over 650 travel vouchers, covering $500,000 of travel costs.
- Lead my team to conduct 700 audits of organization members' records, ensuring proper pay, awards, and contracts were processed and in compliance.
- Served as a travel charge card manager responsible for 100% compliance of all 180 members' credit cards.
- Established positive relationships with business partners by helping to arrange their travel and cover basic allowances.
- Provided exceptional customer service to armed forces members and their families, addressing inquiries and resolving issues in a timely manner.
- Conducted briefings and training sessions on administrative policies and procedures, enhancing overall unit knowledge and compliance.
- Worked with partners at the highest level of the federal government, representing the organization with outstanding character.
Education
High School Diploma -
Republic High School
Republic, MO01.2017
Skills
- Leadership and team management
- Personnel administration
- Records management
- Budgeting and resource allocation
- Process improvement
- Customer service
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Marine Corps Total Force System (MCTFS)
- Performance evaluations
- Regulatory compliance
- Data confidentiality
- Policy implementation
- Training development
Certification
- Anti-Terrorism Officer Basic Course, United States Army, 2022
- Sergeant School, Manager and Leadership certification, United States Marine Corps, 2022
- Responsible Medical Waste Transportation, United States Army, 2022
References
- James E Post, Test Control Officer/Medical Manager, Fargo Military Entrance Processing Station, 248-802-4612, Supervisor
- Eric W Williams, Test Control Officer, Fargo Military Entrance Processing Station, 210-954-4528, Supervisor
- Crystal Holmes, Administration Chief, President's Own United States Marine Band, 571-277-8138, Supervisor
Accomplishments
Marine Corps Good Conduct Medal first award 2021 – For upholding the high standard of Marine
Corps Naval tradition
Navy and Marine Corps Achievement Medal 2022 – For outstanding service to the United States
Marine Band
Battalion Hockey Puck of Excellence 2023 – For outstanding leadership and Administrative
Management
Marine Crops Good Conduct Medal second award 2024 – For upholding the high standard of Marine
Corps Naval tradition
Joint Service Commendation Medal 2025 – For meritorious service to the Fargo MEPs Testing
section and close partnership with the armed services
Timeline
Administration and Testing Operation Manager
United States Marine Corps
01.2022 - 01.2025
Anti-Terrorism Officer
United States Marine Corps
01.2022 - 01.2025
Administration Manager
United States Marine Corps
01.2018 - 01.2022
High School Diploma -
Republic High School
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