Zane Oglesbee
Lake Charles,LA
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements.
Overview
5
5
years of professional experience
Work History
Police Officer
City of Lake Charles
Lake Charles, LA
01.2024 - Current
- Duties included as Police Officer
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from citizens and business owners.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Parts Counter Person
Billy Navarre Auto
Lake Charles, LA
05.2023 - 01.2024
- Duties included as Parts Counter Person
- Overseeing the sales process from start to finish with customers, body shop and wholesale.
- Customer service, answering questions and providing general assistance.
- Taking inventory of stock in storage and on shelves, reordering when necessary.
- Completing special orders for customers and other dealerships.
- Parts runner for specific dealers and other independent facilities.
- Marketing for a broader customer base to increase wholesale profits.
Parts Counter Person
Germain Honda of Dublin
Dublin, OH
10.2022 - 05.2023
- Duties included as Parts Counter Person
- Overseeing the sales process from start to finish for walk in customers.
- Customer service, answering questions and providing general assistance.
- Managing inventory, reorganizing and restocking when necessary.
- Contributed to the reorganization and reconstruction of the department.
Parts Specialist
O’Reilly Auto Parts
Delaware, OH
05.2022 - 10.2022
- Duties included as Parts Specialist
- Overseeing the sales process from start to finish for walk in customers.
- Knowledgeable in parts to educate and better assist customers for their needs.
- Inventory management, keeping stock and ordering when necessary.
- Store reset for various displays of advertising.
- Ensuring the timely delivery of parts to customers.
Service Technician
Byers Ford
Delaware, OH
10.2021 - 05.2022
- Duties included as Service Technician
- Troubleshooting: used diagnostic tools to identify and fix problems in mechanical and electrical systems
- Performed minor repairs when needed and drafted up repair orders.
- Customer service, answering questions and providing general assistance.
- Knowledgeable in parts to educate and better assist customers for their needs.
- Performed pre-delivery safety inspections on vehicles before approving its safety.
Education
High School Diploma - Automotive Technology
Delaware Career Center
05-2023
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Patience and empathy
- Community engagement
- Planning and coordination
Certification Links
- Detailing training
- Https://drive.google.com/file/d/10xOp-kCZbu7DVuqKfkdFP50HoRBlvCZz/view?usp=drivesdk
- Https://drive.google.com/file/d/1y5WvszXKxgXsaZ6m54uAMUd3kTqObN73P/view?usp=drivesdk
Timeline
Police Officer
City of Lake Charles
01.2024 - Current
Parts Counter Person
Billy Navarre Auto
05.2023 - 01.2024
Parts Counter Person
Germain Honda of Dublin
10.2022 - 05.2023
Parts Specialist
O’Reilly Auto Parts
05.2022 - 10.2022
Service Technician
Byers Ford
10.2021 - 05.2022
High School Diploma - Automotive Technology
Delaware Career Center