Zane Pennington
Fort Lauderdale
Summary
Health insurance sales agent with nearly 2 years experience in crafting tailored insurance solutions that boost client satisfaction and loyalty. Adept in conflict resolution, sales strategy, and relationship building, fostering long-term client engagement and driving revenue growth through effective sales presentations. Eager to explore new opportunities in sales or business development, leveraging proven skills in client engagement and innovative problem solving.
Overview
6
6
years of professional experience
Work History
Sales Representative
Pure Insurance Solutions
10.2023 - Current
- Evaluated customer needs through detailed assessments, tailoring insurance solutions that led to increased client satisfaction.
- Fostered strong relationships with clients through proactive communication, ensuring their needs were met and concerns addressed.
- Implemented a systematic follow-up process for leads, resulting in marked gains in conversion rates abd increased revenue.
- Utilized effective communication skills to educate clients on policy benefits, fostering long term relationships and enhancing client loyalty.
- Maintained a client-focused approach, actively listening to concerns and providing solutions to enhance overall client experience.
Server
The League Kitchen & Tavern
02.2022 - 08.2023
- Delivered Exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and repeat visits.
- Managed high-volume orders efficiently, ensuring timely service and contributing to a noticeable increase in over restaurant revenue.
- Worked closely with kitchen staff to communicate menu changes, improving food delivery times and enhancing the dining experience.
- Cultivated strong relationships with guests, enhancing their dining experience and promoting a loyal customer base.
Line Cook
Twin Peaks
03.2020 - 02.2022
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Line Cook
Backporch Drafthouse
05.2019 - 02.2020
- Grilled meats and seafood to customer specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School -
Agape High School
Stockton, MO03.2015
Skills
- Conflict Resolution
- Sales Experience
- Relationship Management
- Sales Presentations
- Client service
- Upselling
Timeline
Sales Representative
Pure Insurance Solutions
10.2023 - Current
Server
The League Kitchen & Tavern
02.2022 - 08.2023
Line Cook
Twin Peaks
03.2020 - 02.2022
Line Cook
Backporch Drafthouse
05.2019 - 02.2020
High School -
Agape High School
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