Zane R. Muoio
North Huntingdon,PA
Summary
Senior Computer Science student at Duquesne University with hands-on experience from a summer internship as an Information Systems Intern. Skilled in Windows OS, machine learning and AI, IT, SQL, and cybersecurity fundamentals. Eager to apply problem-solving and analytical thinking in a dynamic tech environment.
Overview
7
7
years of professional experience
Work History
Digital Content Analyst | Part-Time
TELUS International
04.2025 - Current
- Evaluating AI results to label data accuracy used in model training
- Improved search engine results by analyzing relevance, accuracy, and quality of web content
- Assessed search algorithms and overall user search results to enhance end user experience
Information Systems Intern
Penn United Technologies, Inc.
05.2024 - 08.2024
- Managed the migration from Easy Label to Zebra Designer bar code software , modernizing the labeling machines
- Deployed and implemented KACE Cloud management onto computers/mobile devices from the migration of Meraki for the company fleet
- Deploy and configured new PC's for onboarding members
- Assisted in cabling and wiring CAT6 networking to enable new office spaces
- Collaborated with IT Help Desk calls doing A/V and workstation troubleshooting and repair
Chief Mate | Seasonal
Pittsburgh Party Boat Company
05.2023 - Current
- Greeted and checked in guests to ensure a safe voyage
- Maintained strict compliance with national and international maritime regulations to uphold company reputation.
- Assumed command of the vessel during scheduled captain breaks, affirming operations and safety
Assistant Manager | Part-Time
Salsa Sam’s Eatery
01.2020 - Current
- Helped in preparation, setup, and services of various catering events
- Served guests and prepared their orders to meet their expectations, while overseeing operations
Landscape Worker
ZM Landscaping (Self-Employed)
03.2018 - Current
- Developed a network of clients and landscape projects to meet their needs and ensure their satisfaction
- Created budget plans to fulfill the services and carry out accordingly
- Maintained weekly services for a variety of clients and collaborated with others when necessary
Education
Bachelor of Science - Computer Science
Duquesne University
Pittsburgh, PA05.2025
Skills
- Problem-solving
- Windows OS
- Machine Learning and AI
- IT Troubleshooting
- Cybersecurity Fundamentals
- SQL
- Networking
- JAVA
Awards
- 2023 Duquesne University Tech Ethics Symposium Finalist
Clubs
- Duquesne University Best Buddies Club, Member, 08/22, Present, International Organization dedicated to promoting inclusion, respect, and awareness for individuals with intellectual and developmental disabilities. We plan and participate in various events for the individuals with IDD all while raising awareness.
- Duquesne Club Baseball, Player, 01/24, Present
Timeline
Digital Content Analyst | Part-Time
TELUS International
04.2025 - Current
Information Systems Intern
Penn United Technologies, Inc.
05.2024 - 08.2024
Chief Mate | Seasonal
Pittsburgh Party Boat Company
05.2023 - Current
Assistant Manager | Part-Time
Salsa Sam’s Eatery
01.2020 - Current
Landscape Worker
ZM Landscaping (Self-Employed)
03.2018 - Current
Bachelor of Science - Computer Science
Duquesne University
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