Zane Rome
Phoenix,AZ
Summary
Dynamic Area Supervisor with a proven track record at Streets Of New York, enhancing team performance and reducing turnover through effective coaching and skill development. Excelled in multi-unit management and team motivation, ensuring quality compliance and operational efficiency. Skilled in inventory control and fostering positive work environments, achieving significant improvements in productivity and staff retention.
Overview
26
26
years of professional experience
Work History
Area Supervisor
Streets Of New York
05.1998 - 05.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Tracked hours and inventory usage, and prepared associated reports.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Trained newly hired sales team in upselling techniques.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
Education
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZSkills
- Team Management
- Production Management
- Task Delegation
- Multi-unit management
- Equipment Inspection
- Inventory Control
- Quality Control
- Continuous improvements
- Cost Reduction
- Sales Tracking
- Safety Management
- Team Building and Motivation
- Scheduling and Time-Tracking
- Goal Setting and Achievement
- Staff Coaching and Training
- Employee Training
- Work Area Inspection
- Flexible Work Schedule
- Delegation and Supervision
- Inventory Management
- Relationship Building
- Performance monitoring
- Handling Complaints
- Decision-Making
- Policy Enforcement
- Physical Stamina
Timeline
Area Supervisor
Streets Of New York
05.1998 - 05.2024
Education
Maricopa Community Colleges - Scottsdale Community College
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