Zane Schechterle
Summary
Dynamic hospitality professional with a proven track record at previous employers, excelling in employee management and development, while ensuring payroll accuracy for over 700 staff. I drive operational success through strong communication and emotional intelligence, ensuring a motivated and empowered workforce. I'm an ambitious and curious individual, looking for opportunities to expand and grow my skill set.
Overview
5
5
years of professional experience
Work History
HR/Payroll & Benefits Coordinator
The Global Ambassador
Phoenix, AZ
12.2024 - 11.2025
- Managed payroll processing for over 700 employees, ensuring accurate calculation of wages, bonuses, discrepancies, and deductions.
- Conducted employee onboarding activities including orientation, benefits enrollment, payroll schedules and new hire paperwork.
- Prepared daily reports for all departments to assist with managing overtime, and employee timecard accuracy.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
Assistant Executive Housekeeper
The Global Ambassador
Phoenix, AZ
10.2023 - 12.2024
- Established pars for all inventory items, taking detailed account of products, and balancing the checkbook to reflect expenses.
- Created thorough training plans for each position within the operation.
- Lead my team with empathy and motivation, as we work together to make each day a successful one.
- Balanced a schedule of 30+ team members, paying attention to all areas that require coverage, and the various demands of each role.
Assistant F&B Manager
Hyatt
Scottsdale, Arizona
03.2022 - 09.2023
- Achieved operational, financial and customer service targets consistently with well-balanced staff schedules and assignments.
- Assisted with recordkeeping, payroll administration and regular inventory counts to maintain accuracy and identify supply needs.
- Maintained successful operations by overseeing 20+ employees, monitoring performance and continuously eliminating knowledge gaps.
- Cultivated positive culture focused on employee empowerment, job satisfaction and teamwork.
Guest Services Agent
Magna Bridge Hospitality
New York, New York
05.2021 - 12.2021
- Worked in a collaborate team environment to ensure all arrivals and departures are arranged correctly.
- Maintained communication between various departments throughout the property to help in efficiency throughout the shift and on going assignments.
- Polished front desk operations, meeting needs of 250+ guests per day.
- Kept an organized and detailed account of all guest folios including reservation specifics, billing organization, and special requests.
Host and Expeditor
Fox Restaurant Concepts
Scottsdale, Arizona
06.2020 - 04.2021
- Greeted and efficiently escorted over 400+ guests to organized tables over the course of lunch and dinner period.
- Scheduled and prepared reservation arrangements from various party sizes while accommodating walk ins.
- Communicated with Front and Back of House managers to regarding dining details prior to service.
- Managed ticket orders both in house and to-go, communicating effectively with the kitchen staff and wait staff, ensuring all orders were completed at ample times.
Education
Bachelor of Science (B.S.) - Hotel and Restaurant Management
Northern Arizona University
Flagstaff, AZ5 2020
Skills
- Employee training and development
- Relationship building
- Emotional intelligence
- Strong communication, including verbal and written
- Time management
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Operation systems including Paylocity, Checkr, Harri, HotSchedules, and Opera
Training Experience
Housekeeping Operations Intern 05/2019 - 07/2019
- Highgate Hotels - New York, New York
Operations Intern 05/2018 - 07/2018
- Fox Restaurant Concepts - Phoenix Arizona
Affiliations
The Boys & Girls Club
Achievements
- Author of two poetry collections with Central Avenue Publishing, collaborating closely with publisher, editor, and vendors to ensure deadlines were met and content was organized.
- Published one poetry collection with Kindle Direct Publishing.
- Published poems in various online magazines (The Tunnels, Honey&Lime, L'Éphémère Review, and more)
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
HR/Payroll & Benefits Coordinator
The Global Ambassador
12.2024 - 11.2025
Assistant Executive Housekeeper
The Global Ambassador
10.2023 - 12.2024
Assistant F&B Manager
Hyatt
03.2022 - 09.2023
Guest Services Agent
Magna Bridge Hospitality
05.2021 - 12.2021
Host and Expeditor
Fox Restaurant Concepts
06.2020 - 04.2021
Bachelor of Science (B.S.) - Hotel and Restaurant Management
Northern Arizona University