Customer-focused detail-oriented bartender and server with 5 plus years in the restaurant industry. Skilled at crafting cocktails, providing guests with exceptional customer service, while maintaining a clean organized bar environment in a fast-paced high volume restaurant. Seeking to leverage my passion for mixology, efficiency, timeliness, product knowledge, and personalized customer service to a dynamic team like yours.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Bartender
BJ's Restaurant & Brewhouse
03.2022 - Current
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Kept bar stocked with liquors, juices and garnishes for drinks.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Followed strict recipes and drink measurements to minimize product used.
Upheld strict regulations for safe alcohol service and food safety.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Prepared garnishes by evenly slicing and pitting fruits.
Obtained cash bank and stocked service bar to prepare for operation.
Prep Cook/Dishwasher
Aqua Tera Culinary
01.2013 - 01.2014
Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Maintained food safety and sanitation standards.
Managed opening and closing shift kitchen tasks.
Followed orders from head chef to establish productive and timely preparation of meals.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Gently moved glassware, crystal, and other delicate items to prevent breakage.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Server
Lake Nacimiento Resort
03.2006 - 09.2008
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Served food and beverages promptly with focused attention to customer needs.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Bussed and reset tables to keep dining room and work areas clean.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Busser
Cilantro's Restaurant
01.1999 - 01.2000
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Monitored food and beverage supplies, assisting with restocking when needed.
Respected guest privacy by discreetly clearing dishes without interrupting conversations.
Assisted customers with carry-out service.
Demonstrated attention to detail when setting tables according to restaurant standards.
Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Established rapport with customers by providing friendly and attentive service.
Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
Associate of Science - Welding Technology/Agri-mechanics
Hartnell College
Salinas, CA
06.2013
GED -
North Salinas High School
Salinas, CA
06.1999
Skills
Knowledge of craft and microbrews
Wine and liquor knowledge
Customer service expertise
Hospitality service expertise
Relationship Building
Cleanliness standards
Beverage Preparation
Adaptable and Flexible
POS System proficiency
Classic cocktails
Responsible Serving
Quality Control Standards
Certification
Responsible beverage service Training - 2023
Safe Serve food handlers licence (manager)
Timeline
Bartender
BJ's Restaurant & Brewhouse
03.2022 - Current
Prep Cook/Dishwasher
Aqua Tera Culinary
01.2013 - 01.2014
Server
Lake Nacimiento Resort
03.2006 - 09.2008
Busser
Cilantro's Restaurant
01.1999 - 01.2000
Associate of Science - Welding Technology/Agri-mechanics