Zane Weston
Kingsport,TN
Summary
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Always seeking to do more.
Overview
4
4
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Sullivan County Sheriff's Office
06.2023 - Current
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Entered warrants and protection orders into NCIC (National Crime Information Center)
Pharmacy Technician Assistant
K-VA-T Food City
07.2022 - 10.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
911 Dispatcher
McMinn County E-911
08.2022 - 06.2023
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action..
Paralegal Intern
Rogers And Sauceman, PLLC
08.2021 - 12.2022
- Identified and analyzed legal documents, discoveries and contracts.
- Entered client data into software to manage records and customer relationships.
- Maintained office organization and cleanliness
Front End Manager
Food City
09.2019 - 10.2022
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed cash flow of store, including cashier operations, and bookkeeping.
- Created and optimized employee schedules for shift coverage
Education
Bachelor of Science - Criminal Justice
Tennessee Wesleyan University
Athens, TN05.2022
Skills
- Active Listening
- Decision-Making
- Works Well Under Pressure
- Basic Life Support Understanding
- Computer Skills
- Recordkeeping Strengths
Accomplishments
- Completed the McMinn County, TN Citizen's law Enforcement Academy in 2022
- Competed as a collegiate athlete for Tennessee Wesleyan University (Cross Country & Track)
Certification
- EMD - Emergency Medical Dispatch
- CPR Certified
References
Lidna Garza- Former Director of the Department of Social Work at Tennessee Wesleyan University
- Email: lgarza@tnwesleyan.edu (423) 764-5212
Cletis Greene- Sales Manager at Champion Chevrolet in Johnson City, TN
- Email: Cgreene@championjc.com (423) 817-0763
Michael Basuini- Head Cross Country & Track Coach at Tennessee Wesleyan University
- Email: mbasuini@tnwesleyan.edu (408) 499-7182
Timeline
911 Dispatcher
Sullivan County Sheriff's Office
06.2023 - Current
911 Dispatcher
McMinn County E-911
08.2022 - 06.2023
Pharmacy Technician Assistant
K-VA-T Food City
07.2022 - 10.2023
Paralegal Intern
Rogers And Sauceman, PLLC
08.2021 - 12.2022
Front End Manager
Food City
09.2019 - 10.2022
Bachelor of Science - Criminal Justice
Tennessee Wesleyan University
- EMD - Emergency Medical Dispatch
- CPR Certified
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