- Gym Workouts
- Enjoy participating in swimming,running,hiking,weight training for overall physical and mental well-being
Zaneesha Mohammed
Boynton Beach,FL
Summary
To successfully obtain employment in an established institution that will not only make me a better all customer service represenitative, but my skills and experience will also server
as an asset to them.
Diligent representitave with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
23
23
years of professional experience
Work History
Commis 2 Chef
Hyatt Regency Trinidad
01.2013 - Current
- Prepared and presented high-quality dishes in accordance with menu specifications.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in inventory management, ensuring optimal stock levels of ingredients.
- Developed new recipes while considering customer preferences and seasonal ingredients.
- Trained junior kitchen staff on cooking techniques and safety practices.
- Implemented efficient preparation processes, reducing food waste and improving quality control.
- Communicated effectively with front-of-house staff to coordinate meal timing and special requests.
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.
- Maintained a safe working environment by adhering to established safety protocols and promptly addressing potential hazards as they arose.
- Assisted in training new staff members on kitchen procedures and best practices, fostering a supportive team environment.
- Demonstrated attention to detail through precise measuring and accurate execution of recipe instructions, resulting in consistently high-quality dishes.
- Expanded culinary repertoire by learning traditional methods from experienced chefs representing diverse cultural backgrounds.
- Elevated guest satisfaction by accommodating special dietary requests while maintaining strict adherence to recipe guidelines.
- Maintained high standards of kitchen hygiene, surpassing health inspection requirements.
- Supported team morale and reduced turnover by fostering collaborative work environment.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Lead Cook
Vi at Aventura, FL
01.2011 - 06.2012
- Coordinate and performed weekly action stations
- Action stations included Hibachi station, Pasta station, Sushi station etc.
- Conducted daily sanitation walk through to ensure proper guidelines
Line Cook
Hyatt Hotel Hollywood, FL
06.2005 - 12.2010
- Created 150 salads, entrées and dessert items daily
- Prepared Jewish style cuisine using over 100 recipes
- Conducted daily sanitation walk through to ensure proper guidelines
Line Cook
Coal Pot Restaurant Hollywood, FL
06.2002 - 04.2005
- Assisted in creating exceptional Caribbean daily and weekly menu specials
- Served breakfast, lunch and dinner to 200 satisfied customers daily
- Demonstrated proper food handling procedures
Line Cook
Holiday Inn Hollywood, Fl
05.2004 - 12.2004
- Produced over 50 dinner entrées for guests daily
- Ensured items are prepared and served as specified by reviewing portion control procedures
- Ensured customer satisfaction by accurately reading all tickets and paying attention to detail or specifications
Education
Associate of Science - Culinary Arts
Johnson & Wales University
North Miami, FLSkills
- Certifications: ServSafe Alcohol, Food Safety Manager, Culinary Arts and First Aid
- Experienced in Microsoft Office Suite applications
- Excited and ambitious to conduct tasks related to the culinary industry with my knowledge and experience
- Hygiene practices
- Work under pressure
- Food preparation
- Knife skills
- Allergen awareness
- Seafood cooking
Interests
Timeline
Commis 2 Chef
Hyatt Regency Trinidad
01.2013 - Current
Lead Cook
Vi at Aventura, FL
01.2011 - 06.2012
Line Cook
Hyatt Hotel Hollywood, FL
06.2005 - 12.2010
Line Cook
Holiday Inn Hollywood, Fl
05.2004 - 12.2004
Line Cook
Coal Pot Restaurant Hollywood, FL
06.2002 - 04.2005
Associate of Science - Culinary Arts
Johnson & Wales University