Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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ZANELE SIBELO

ZANELE SIBELO

BULAWAYO

Summary

Dynamic and dedicated waiter with extensive experience at Krystal Beach Hotel, excelling in table service and customer engagement. Proven ability to enhance dining experiences through effective conflict resolution and adherence to food safety standards. Recognized for consistently delivering high-quality service and fostering positive guest interactions.

Overview

8
8
years of professional experience

Work History

Waiter

Krystal Beach Hotel
Cape Town
03.2023 - Current
  • Assisted lead waitstaff in delivering exceptional dining experiences by efficiently supporting table service.
  • Supported head waitstaff in providing outstanding customer service through effective table management.

Restaurant Waiter

John dorys restaurent
Durban
04.2019 - 12.2022
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Assisted guests with making food and beverage selections.
  • Participated in banquets or catering functions held outside restaurant premises.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.

Assistant Waiter

FAIRY CAFE
BULAWAYO
01.2017 - 12.2018
  • Promptly responded to requests from waitstaff for assistance with tasks like carrying trays or busing tables.
  • Provided refills of beverages and cleared away used dishes.
  • Assisted waiters in taking orders and delivering food to tables.
  • Organized storage areas so that all products were easily accessible when needed.
  • Followed health codes regulations while preparing food items for customers.

Education

High School Diploma -

KUBE HIGH SCHOOL
Zimbabwe
11-2017

Hotel And Catering Degree - Hotel And Catering

Species College
Zimbabwe
11-2016

Skills

  • Table service and order taking
  • Food safety and hygiene
  • Beverage management
  • Customer interaction and engagement
  • Conflict resolution

Affiliations

  • Netball
  • Hiking

Languages

English
Professional
Ndebele
Professional
French
Professional

Timeline

Waiter

Krystal Beach Hotel
03.2023 - Current

Restaurant Waiter

John dorys restaurent
04.2019 - 12.2022

Assistant Waiter

FAIRY CAFE
01.2017 - 12.2018

High School Diploma -

KUBE HIGH SCHOOL

Hotel And Catering Degree - Hotel And Catering

Species College

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