ZANETTE B. TROTTER
Stanton,TN
Summary
Dedicated professional with extensive experience in client relations. Strong team player skilled in cultivating partnerships and enhancing customer satisfaction. Results-driven with a passion for building lasting relationships and contributing to organizational growth.
Overview
34
34
years of professional experience
Work History
Security Supervisor
Clarion Security
Memphis, TN
04.2025 - Current
- Monitored CCTV footage regularly to identify suspicious activity and enforce company policy compliance.
- Created and delivered training programs for new security staff to ensure adherence to procedures.
- Facilitated communication among team members during emergencies to enhance response effectiveness.
Security Officer
Phelps Security
Memphis, TN
02.2024 - 04.2025
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and report potential hazards or incidents.
- Managed alarms and emergencies during crisis situations.
Patient Care Associate
Gentle Touch Home Health Care
Memphis, TN
02.2022 - 02.2024
- Monitored physical, emotional, and symptomatic changes in patient condition to identify and respond to needs promptly.
- Documented patient information and communicated status updates to interdisciplinary care team, ensuring continuity of care.
- Assisted individuals with mobility challenges to enhance their independence and safety. and independence for disabled individuals and continually monitored safety.
Corrections Sergeant
Whiteville Correctional Facility
Whiteville, TN
07.2005 - 12.2021
- Inspected locks, window bars, and doors at correctional facilities to verify security and prevent escapes.
- Oversaw facility operations, including laundry services, meal preparation, prisoner escorting, and video surveillance.
- Communicated information regarding security, safety and operations through the chain of command.
- Evaluated and identified training needs of staff members to enhance performance. of subordinate staff members to close knowledge and performance gaps.
- Conducted fire, safety and sanitation inspections.
DEVELOPMENTAL TECHNICIAN
ARLINGTON DEVELOPMENTAL CENTER
Arlington, TN
12.1997 - 12.2003
- Identified and reported clinical observations and symptoms to healthcare professionals, facilitating timely interventions.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented patient intake and dietary requirements, assisting with feeding and monitoring to ensure nutritional needs were met.
HOME HEALTH AIDE
MIDSOUTH HOME HEALTH
Memphis, TN
12.1992 - 12.1997
- Facilitated daily activities for elderly patients with daily living activities
- Maintained clean, organized environment to enhance client comfort and safety.
- Identified emergency situations and executed appropriate response procedures.
Education
Haywood High School
Brownsville , TNCertified Nursing Assistant - Nursing Assistant
Tennessee College of Applied Technology
Whiteville, TNSkills
- CCTV monitoring
- Access control
- Crisis management
- Access control
- Safety regulations
- Team communication
- Conflict resolution
- Attention to detail
- Attention to detail
Timeline
Security Supervisor
Clarion Security
04.2025 - Current
Security Officer
Phelps Security
02.2024 - 04.2025
Patient Care Associate
Gentle Touch Home Health Care
02.2022 - 02.2024
Corrections Sergeant
Whiteville Correctional Facility
07.2005 - 12.2021
DEVELOPMENTAL TECHNICIAN
ARLINGTON DEVELOPMENTAL CENTER
12.1997 - 12.2003
HOME HEALTH AIDE
MIDSOUTH HOME HEALTH
12.1992 - 12.1997
Haywood High School
Certified Nursing Assistant - Nursing Assistant
Tennessee College of Applied Technology