Zaniya Dempsey
Savannah,GA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
TEACHER/Paraprofessional
childcare careers
07.2023 - 08.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Utilized technology-based learning tools to enhance classroom instruction.
- Remained calm and patient in student interactions to support individual growth and development.
MEDICAL RECEPTIONIST
PRUITT HEALTH SAVANNAH
08.2021 - 08.2022
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
UNDERGRAd (current) - Bachelor's of Nursing
Georgia State University
08.2022
HIGHSchool diploma, International Baccalaureate student -
soloman c. johnson high school
08.2018
Skills
- Microsoft Word
- Medical Software
- Customer Relations
- Computer Literacy
- Interpersonal Communications
- HIPAA Compliance
- Telephone Etiquette
- Records Maintenance
- Front Desk Operations
- Patient Registration
- Schedule Management
- Employee Development
- Work Planning and Prioritization
- Customer Relationship Management
Certification
- BLS/CPR (american heart association)
- FIRST aide (AMERICAN HEART ASSOCIATION)
- HEALTH and safety orientation (professional development)
- Phlebotomy specialist/training (chamblee phlebotomy training)
- Nurse aide (SAVANNAH TECHNICAL College)
Timeline
TEACHER/Paraprofessional
childcare careers
07.2023 - 08.2023
MEDICAL RECEPTIONIST
PRUITT HEALTH SAVANNAH
08.2021 - 08.2022
UNDERGRAd (current) - Bachelor's of Nursing
Georgia State University
HIGHSchool diploma, International Baccalaureate student -
soloman c. johnson high school
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