Zaniya Jones
Canton
Summary
Detail-oriented professional with strong organization and time management skills. Experienced in tax preparation and customer service, ensuring compliance and client satisfaction through effective problem-solving and collaboration.
Overview
4
4
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
Canton, MI
11.2024 - 04.2026
- Reviewing client documentation such as w-2s, 1099s and prior year returns for accuracy and compliance with tax regulations
- Assisted clients in understanding their tax obligations and credits available
- Maintained organized records of client interactions for efficient follow-up and retention
- Completed and filed returns with tax departments at local, state, and federal levels.
Assistant Teacher
Maybury of Canton Child Care
Canton, MI
01.2024 - 08.2024
- Supported classroom management by maintaining a positive and engaging learning environment.
- Collaborated with lead teachers to develop lesson plans tailored to individual student needs.
- Assisted in developing and implementing age-appropriate lesson plans and activities.
- Maintained classroom organization and cleanliness, ensuring safe learning spaces for students.
- Collaborated with lead teacher to assess student progress and adapt instructional strategies.
- Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
Customer Service Representative
Old Navy (SEASONAL)
Canton, MI
10.2023 - 01.2024
- Resolved customer inquiries through effective communication and problem-solving skills.
- Collaborated with team members to restock merchandise and ensure visual merchandise standers were met.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Process online orders efficiently, ensuring accurate fulfillment and timely delivery for customer pickup.
- Assisted customers in finding specific products, offering personalized recommendations and styling tips.
Assistant Teacher
The Goddard School For Early Childhood Development
Canton, MI
09.2022 - 02.2023
- Assisted in implementing daily educational activities for children, fostering developmental growth.
- Monitored children's progress and behaviors, providing constructive feedback to parents and staff.
- Coordinated and maintained daily schedules ensuring children's naps, meals, and activity's aligned with their needs.
- Regularly cleaned and organized classrooms, including after lunch and after school clean up and ensuring a hygienic and welcoming space.
- Monitored infants' and toddlers' feeding and sleep schedules ensuring they were eating and resting at appropriate times for level of development.
Kennel Technician
Halliday's Pet Resort & Day Care
Canton, MI
02.2022 - 06.2022
- Administered daily care routines for various dog breeds, ensuring health and well-being.
- Collaborated with staff to organize playtime activities, promoting socialization among pets.
- Managed inventory of pet supplies, ensuring availability for daily operations.
- Cleaned and maintained kennel areas for optimized hygiene, including cages and yards.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
Education
Associate of Applied Science - General Studies
Schoolcraft College
Livonia, MI05.2028
High School Diploma -
Tinkham Alternative Education
Wayne, MI06.2022
Skills
- Heavy lifting
- Sanitation protocols
- Shipping and receiving
- Time management
- Organization skills
- Data entry
- Warehouse experience
- Assembly
- Microsoft Office
- Analysis skills
- Retail Sales
Timeline
Tax Preparer
Jackson Hewitt
11.2024 - 04.2026
Assistant Teacher
Maybury of Canton Child Care
01.2024 - 08.2024
Customer Service Representative
Old Navy (SEASONAL)
10.2023 - 01.2024
Assistant Teacher
The Goddard School For Early Childhood Development
09.2022 - 02.2023
Kennel Technician
Halliday's Pet Resort & Day Care
02.2022 - 06.2022
Associate of Applied Science - General Studies
Schoolcraft College
High School Diploma -
Tinkham Alternative Education