Zaniya Vinson
Montgomery,AL
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Produce Clerk
Publix
09.2021 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Inspected produce to update and adjust pricing information
- Labeled products, rotated stock and fronted merchandise for appealing display
Crew Trainer
McDonald's
03.2019 - 09.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Associate of Science - Medical Assisting
FORTIS COLLEGE- MONTGOMERY
MONTGOMERY, AL 11.2023
High School Diploma -
Jefferson Davis High School
Montgomery, AL06.2020
Skills
- Customer Needs Assessments
- Product Knowledge
- Fast Food Customer Service
- Stocking and Replenishing
- Food Running
- Safety Standards
- Product Rotations
- Willingness to Learn
- Written and Oral Communications
- Honesty and Integrity
- Serve Customers
- Price Checking
- Monthly Audits
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
Timeline
Produce Clerk
Publix
09.2021 - Current
Crew Trainer
McDonald's
03.2019 - 09.2021
Associate of Science - Medical Assisting
FORTIS COLLEGE- MONTGOMERY
High School Diploma -
Jefferson Davis High School
Similar Profiles
Jacob TimmonsJacob Timmons
Warehouse Selector at PublixWarehouse Selector at Publix
Ashley OsterbergerAshley Osterberger
Pharmacy Technician at PublixPharmacy Technician at Publix
Ezra BrundageEzra Brundage
CASHIER at PublixCASHIER at Publix
Wade BergstromWade Bergstrom
Grocery Team Leader at PublixGrocery Team Leader at Publix
Jasmine SandersJasmine Sanders
Store Manager at Liberty LoansStore Manager at Liberty Loans