Driven business management professional adept in overseeing and directing all business management processes. Committed to creative problem solving and exceptional planning and implementation capabilities.
Overview
4
4
years of professional experience
Work History
Director
Legacy Treatment Services
06.2023 - Current
Responsible for administration and supervision of the program
Responsible for planning, developing & evaluating program to meet overall organizational goals/objectives
Provides after hours coverage as appropriate and as indicated
Follows all PI, HR, budget, contract requirements pursuant to the daily operations related to program functioning
Ensures program maintains daily census pursuant to contract requirements
Demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the consumers served
Manages budgets and financial responsibilities for programs and ensures billing is completed weekly and followed up on
Prepares budget and monthly variance reports
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Monitored office workflow and administrative processes to keep operations running smoothly
Develops crisis plans as needed
Provides 24/7 eyesight supervision of consumers
Responsible for ensuring case management duties are completed and compliant with regulations and policies
Transition Specialist
Legacy Treatment Services
01.2023 - 05.2023
Assist students with disabilities through life transitions
Responsible for planning, implementing and evaluating transition education and services at the school and system level
Provide 'on-call' and after-hours support on a rotating basis for after-hour emergencies
Organize psychiatric evaluation
Organize monthly goals for the youth to lend to a successful transition taking place
Conducts daily follow ups with the program staff to obtain information to build the youth's transition plan
Contacts parents/caregivers at minimum twice per week to discuss the status of the youth's transitions
Provide on-site family psychoeducational activities
Organize a discharge plan monthly and comprehensive treatment
Gather information from other team members: nurses, directors, behaviorist, clinical and residential counselors that support youths transition plans
Update the youth's progress notes with Children's System of Care (CSOC)'s CYBER
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations
Provided resources to support youth in achieving career goals
Assisted youth in exploring and selecting career paths
Developed solutions to address complex issues and operational gaps
Quality Administrative Assistant
R&D Altanova
07.2022 - 01.2023
Daily tasks included scanning & saving documents electronically, data entry, and scheduling
Constructed and maintained graphs and charts for the quality, training, and safety matrixes
Conducted monthly internal audits
Arranged meetings and appointments
Conducted safety training for new hires
Performed administrative and secretarial support functions for the Quality Manager and upper management team members
Maintained and updated Standard Job Training Manuals, Work Instructions, and Best Practice procedures
Created Quarterly Quality Presentations
Audited key processes for ISO Standards 9001 2008; and performed quarterly safety audits
Utilized multiple databases: Microsoft Office 2010; Word, Excel, Power Point, Outlook
Made standard work instructions which allow new employees to follow the instructions on how to run their machines safely and correctly
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Updated, prepared, and maintained various monthly, quarterly, and annual reports
Assisted with the company's Environmental Standards
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
Restocked supplies and placed purchase orders to maintain adequate stock levels
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Teacher Assistant
Zadies of the Oranges
09.2021 - 06.2022
Assisted teachers with classroom management and document coordination to maintain positive learning environment
Helped the teacher with lesson planning for the children to ensure all the key skills are developed
Supported classroom activities, tutoring, and reviewing work
Implemented various classroom management techniques for maintaining student involvement, attention and discipline
Provided clear communication to families of all activities on a daily basis
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
Mentored and tutored individual students needing additional help
Developed materials for classroom teachers to support instruction, lab work or in-class activities
Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup
Operational Management Assistant- Business Intern
The Learning Experience
08.2020 - 12.2020
Formulated strategic and operational objectives
Examined financial data and managed budgets and forecasts
Answered and managed incoming calls
Arranged and coordinated appointments, meetings, and events
Completed daily logs for management review
Assisted manager in all aspects of business operations
Followed detailed directions from management to complete daily paperwork and computer data entry
Maximized staff performance by assisting with training, onboarding, and performance evaluations
Set up and maintained filing systems
Education
Master of Science - Operational Management
Saint Elizabeth University
05.2023
B.S. in Business Administration, Minor in Communication -
Saint Elizabeth University
05.2021
Skills
Microsoft Programs ( Word, Excel, Powerpoint, Access, Outlook)
Budget management
Data collection
Calendar management
Team Leadership
Business Leadership
Data Management
Employee Relations
Business Management
Timeline
Director
Legacy Treatment Services
06.2023 - Current
Transition Specialist
Legacy Treatment Services
01.2023 - 05.2023
Quality Administrative Assistant
R&D Altanova
07.2022 - 01.2023
Teacher Assistant
Zadies of the Oranges
09.2021 - 06.2022
Operational Management Assistant- Business Intern
The Learning Experience
08.2020 - 12.2020
Master of Science - Operational Management
Saint Elizabeth University
B.S. in Business Administration, Minor in Communication -