Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaniyah Snell

Detroit

Summary

Dynamic and dedicated professional with a strong background in customer service at Burlington. Proven ability to resolve issues and enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently fostering positive relationships and ensuring a safe, organized environment for all.


Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.


Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.


Developed strong leadership and communication skills in a dynamic and interactive environment. Skilled in managing diverse groups and creating engaging activities to promote teamwork and personal growth. Seeking to transition into a new field, leveraging these transferable skills to make a meaningful impact.


Experienced in supervising and engaging children in various activities, ensuring a safe and enjoyable environment. Utilizes effective communication and conflict resolution skills to manage group dynamics and enhance camper experiences. Track record of fostering teamwork, adaptability, and leadership in diverse and dynamic settings.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
08.2023 - 08.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Assisted with inventory management by restocking shelves and tracking product levels.
  • Adapted quickly to new procedures and technology in fast-paced environment.
  • Handled cash accurately, ensuring compliance with company policies and procedures.
  • Participated in training sessions to improve product knowledge and service skills.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Camp Counselor

Gdyt Program
06.2022 - 08.2022
  • Assisted in planning and organizing daily camp activities for children.
  • Supervised campers to ensure safety and adherence to camp rules.
  • Facilitated team-building exercises to enhance camper engagement and collaboration.
  • Provided guidance and support during recreational activities, fostering a positive environment.
  • Supervised daily activities and ensured the safety of campers in diverse outdoor settings.
  • Assisted in planning and implementing engaging recreational programs for children aged 6-12.
  • Fostered positive relationships among campers, promoting teamwork and conflict resolution skills.
  • Facilitated skill-building workshops, encouraging personal growth and development among participants.
  • Maintained cleanliness and organization of camp facilities and equipment to ensure a safe environment.

Education

No Degree - Biological Sciences

Louisiana State University
Baton Rouge, LA
06-2029

High School Diploma -

Cass Technical High School
Detroit, MI
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Cash handling
  • Professionalism and courtesy
  • Issue resolution
  • Complex Problem-solving
  • Role modeling
  • Child supervision
  • Safety guidelines
  • Camper supervision

Timeline

Cashier

Burlington
08.2023 - 08.2025

Camp Counselor

Gdyt Program
06.2022 - 08.2022

No Degree - Biological Sciences

Louisiana State University

High School Diploma -

Cass Technical High School