Zaniya Simpson
Montgomery,AL
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Panera Bread. Proven ability to maintain organization and attention to detail while training new staff. Skilled in problem-solving and time management, ensuring efficient operations and exceptional service delivery. Committed to enhancing customer experiences through effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich & Salad Maker
Panera Bread
Montgomery, Alabama
01.2023 - 12.2025
- Prepared fresh salads according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of food prep areas and equipment.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new employees on how to assemble different types of salads correctly.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Front Desk Help Assistant
AUM
Montgomery, Alabama
05.2023 - 05.2025
- I ran errands for my supervisors, such as picking up packages and sending items to other campus buildings.
- I answered phone calls, addressed any concerns, or rescheduled for students who had questions about the tutoring program.
- I sent out reminders for students with upcoming tutoring appointments to make sure they remembered to attend.
- My job was to make appointments and connect the students to the tutor.
Education
Bachelor of Arts - Graphic Design
Auburn University At Montgomery
Montgomery, AL05-2025
Skills
- Organizational skills
- Multi-tasking
- Attention to detail
- Positive attitude
- Customer service
- Communication excellence
- Problem solving
- Team collaboration
- Time management
- Digital advertising
Certification
peer mentor
Timeline
Front Desk Help Assistant
AUM
05.2023 - 05.2025
Sandwich & Salad Maker
Panera Bread
01.2023 - 12.2025
Bachelor of Arts - Graphic Design
Auburn University At Montgomery