Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zannaya Ministre

Miramar

Summary

Proven track record of successfully leading large teams, excelling as a trainer, team builder, and project manager. Skilled in accurately managing finances, monitoring performance metrics, and effectively resolving customer issues in high-pressure settings.

Experienced with managing multiple tasks in fast-paced environment. Utilizes effective communication and problem-solving skills to support team objectives. Knowledge of project coordination and administrative functions, ensuring smooth operations and timely completion of tasks.

Overview

7
7
years of professional experience

Work History

Millwork Sales Specialist

Lowes Home Improvment
11.2022 - Current
  • Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
  • Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
  • Developed sales strategies to increase store revenues and profitability.
  • Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
  • Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
  • Developed customized millwork solutions for clients, enhancing customer satisfaction and loyalty.
  • Analyzed customer needs to recommend appropriate millwork options, driving sales growth and product awareness.

Front Desk Receptionist

Wood Spring Suites
06.2020 - 2022
  • Resolved guest inquiries and complaints promptly, fostering positive relationships and satisfaction levels.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Paid Summer Intern

Linda Lentin K-8 Center
06.2018 - 07.2018
  • Resolved guest inquiries and complaints promptly, fostering positive relationships and satisfaction levels.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Associate of Arts - Physical Therapy

Broward College
Fort Lauderdale, FL

High School Diploma - undefined

North Miami Senior High School
North Miami, FL
06.2021

Skills

  • Assignment Delegation
  • Store Opening and Closing
  • Team Contribution
  • Customer Service
  • Cash Handling
  • Team Leadership
  • Multi-Tasking Skill
  • Adaptability and Dependability
  • Sales target achievement
  • Dependable and reliable
  • Multitasking and organization
  • Adaptability and flexibility
  • Administrative support

Timeline

Millwork Sales Specialist

Lowes Home Improvment
11.2022 - Current

Front Desk Receptionist

Wood Spring Suites
06.2020 - 2022

Paid Summer Intern

Linda Lentin K-8 Center
06.2018 - 07.2018

High School Diploma - undefined

North Miami Senior High School

Associate of Arts - Physical Therapy

Broward College

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