Zanovia Wyatt

• Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
• Maintained clean, organized workspace according to operational standards.
• Consistently provided friendly service to promote better customer engagement.
• Responded to customer complaints to help resolve issues.
• Supported team members with various needs depending on customer influx and demand.
• Corrected order issues, provided refunds, and replaced items.
• Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.

• Engaged with customers to effectively build rapport and lasting relationships.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Met with parents to discuss student progress and address concerns.
• Met with students and discussed educational goals and expectations.
• Worked with students in classrooms or home environments to provide educational support.
• Supported students with helpful study habits and exam strategies.
• Leveraged technology and visual aids to engage students and enhance learning.
• Worked in laboratory settings, online and peer-to-peer sessions.

• Prepared healthy, age-appropriate snacks and meals.
• Communicated positively with children and guardians.
• Played games, worked on puzzles and read books to young children.
• Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.

• Took orders, prepared meals and collected payments.
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Operated cash register to ring up final bill and process various forms of payment.
• Worked front counter, drive-thru and other areas.

Implemented camp activities fostering physical, social and emotional growth.

• Led programs for up to 30 children.
• Created fun and educational activities for campers.
• Led groups of children safely through variety of camp activities.
• Utilized problem-solving skills to resolve camper conflicts.
• Kept athletic and games equipment and facilities organized and maintained.
• Volunteered with groups and organizations to help make measurable differences for program recipients.
• Supported engaging and fun events by helping with organization and planning.
• Engaged in community outreach to support program mission.