Zanquis Patterson
Fairfield
Summary
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Delivery Driver
FedEx
Bessemer
03.2025 - 06.2025
- Delivered packages efficiently while maintaining high safety standards.
- Navigated routes using GPS technology for timely deliveries.
- Communicated with customers to confirm delivery details and address concerns.
- Inspected vehicles for maintenance needs and reported issues promptly.
- Loaded and unloaded packages, ensuring proper handling of fragile items.
- Documented delivery information accurately in electronic tracking systems.
Production Worker
Lear Corporation
McCalla
12.2022 - 03.2025
- Operated machinery for assembling automotive components efficiently.
- Inspected products for quality assurance and compliance with standards.
- Collaborated with team members to meet production schedules consistently.
- Assisted in training new employees on equipment operation and safety practices.
- Maintained a clean and organized workspace to ensure safety protocols.
- Identified defective parts or components and removed them from production line.
Customer Service Representative/Cashier
The Home Depot
Birmingham
11.2020 - 11.2022
- Assisted customers with product selection and project advice.
- Managed customer inquiries through phone, email, and in-person interactions.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of current promotions and special offers for customers.
- Answered customer inquiries and provided accurate information regarding products and services.
Customer Service Representative
ASK Telemarketing
Montgomery
07.2019 - 05.2020
- Assisted customers with inquiries through phone and email communication.
- Resolved customer complaints by identifying issues and providing solutions.
- Handled high-volume calls while ensuring quality service standards were met.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Collaborated with team members to improve service delivery processes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Child Caregiver
KIDZ ZONE LEARNING CENTER
Montgomery
01.2019 - 12.2019
- Supervised children's activities to ensure safety and engagement.
- Developed age-appropriate learning materials for diverse educational needs.
- Assisted with daily meals, promoting healthy eating habits among children.
- Communicated with parents about child progress and daily activities.
- Organized play areas to enhance physical and creative development.
- Maintained accurate records of children's attendance and development milestones.
Cashier
Wendy's
Montgomery
11.2016 - 03.2019
- Processed customer transactions efficiently and accurately at fast-paced restaurant.
- Assisted customers with menu selections and special requests during peak hours.
- Maintained cleanliness and organization of dining area and cashier station.
- Handled cash, credit, and gift card transactions with precision and care.
- Resolved customer complaints by providing prompt assistance and solutions.
Cashier/Preparer
Smoothies N Things
Montgomery
09.2015 - 11.2015
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Organized weekly sales reports for the sales department to track product success.
- Prevented store losses using awareness, attention to detail and integrity.
Cashier
Schlotzsky's Deli
Montgomery
06.2015 - 09.2015
- Prevented store losses using awareness, attention to detail and integrity.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Processed customer transactions efficiently and accurately at fast-paced restaurant.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Proctor/Customer Service Rep
ProctorU Inc
Hoover
03.2014 - 03.2015
- Monitored online test environments for compliance with examination standards.
- Assisted candidates with technical issues during remote assessments.
- Ensured secure identification verification processes for test-takers.
- Assisted test takers with instructions for taking exams.
- Answered questions about testing policies and procedures from test takers.
Education
BACHELOR OF SCIENCE - Rehabilitation Services
ALABAMA STATE UNIVERSITY
Montgomery, AL05.2017
High School Diploma -
MIDFIELD HIGH SCHOOL
Midfield, AL05.2012
Skills
- CLOSING
- ORGANIZATIONAL SKILLS
- PROBLEM SOLVER
- TEAM PLAYER
- MAINTENANCE
- Childcare
- Infant Care
- Conflict Management
- Toddler Care
- Van Driver
- Caregiving
- Food Preparation
- Meal Preparation
- Babysitting
- Cooking
- Home Care
- Strong organizational skills
- Store maintenance ability
- Adaptive team player
- Opening/closing procedures
- Large cash/check deposits expert
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Skills And Abilities
- Strong organizational skills
- Store maintenance ability
- Adaptive team player
- Opening/closing procedures
- Large cash/check deposits expert
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
Timeline
Delivery Driver
FedEx
03.2025 - 06.2025
Production Worker
Lear Corporation
12.2022 - 03.2025
Customer Service Representative/Cashier
The Home Depot
11.2020 - 11.2022
Customer Service Representative
ASK Telemarketing
07.2019 - 05.2020
Child Caregiver
KIDZ ZONE LEARNING CENTER
01.2019 - 12.2019
Cashier
Wendy's
11.2016 - 03.2019
Cashier/Preparer
Smoothies N Things
09.2015 - 11.2015
Cashier
Schlotzsky's Deli
06.2015 - 09.2015
Proctor/Customer Service Rep
ProctorU Inc
03.2014 - 03.2015
BACHELOR OF SCIENCE - Rehabilitation Services
ALABAMA STATE UNIVERSITY
High School Diploma -
MIDFIELD HIGH SCHOOL