Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZANTANNA STEVENS

Milwaukee,WI

Summary


Friendly and reliable individual offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. I'm very organized and dependable and I am willing to go the extra mile.

Overview

24
24
years of professional experience

Work History

Cashier

Walmart
02.2025 - 05.2025
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier

Home Depot
05.2021 - 01.2025
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.

Branch Manager

Help at Home
06.2017 - 03.2021
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Administrative Manager

Help at Home
04.2011 - 06.2017
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Verified customer information for orderly, up-to-date online systems.

CNA

Help at Home
04.2007 - 04.2011
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cashier

Walmart
07.2004 - 12.2006
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

ROSES
01.2003 - 07.2004
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register to record transactions accurately and efficiently.

Drive-Thru Cashier

Sonics Drive In
02.2001 - 04.2003
  • Balanced cash drawer at beginning and close of shift.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.

Education

High School Diploma -

LAUREL HIGH SCHOOL
Laurel, MS
05-2004

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Retail merchandising
  • Attention to detail
  • Credit card processing
  • Sales transactions
  • POS systems
  • Payment processing
  • Cash management
  • Money handling
  • Basic math
  • Written and verbal communication

Timeline

Cashier

Walmart
02.2025 - 05.2025

Cashier

Home Depot
05.2021 - 01.2025

Branch Manager

Help at Home
06.2017 - 03.2021

Administrative Manager

Help at Home
04.2011 - 06.2017

CNA

Help at Home
04.2007 - 04.2011

Cashier

Walmart
07.2004 - 12.2006

Cashier

ROSES
01.2003 - 07.2004

Drive-Thru Cashier

Sonics Drive In
02.2001 - 04.2003

High School Diploma -

LAUREL HIGH SCHOOL

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