Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Zantasia White

Summary

Enthusiastic Student Teacher with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping creative supportive, stimulating and learning-focused classroom environments. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teacher/Coach position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Dairy Queen
05.2018 - 08.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Raising Canes
05.2020 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Concession Stand Volunteer

West Texas Relays (Race Track)
06.2021 - 08.2021
  • Assisted in inventory management, accurately tracking stock levels and notifying supervisors of shortages.
  • Provided input on menu planning decisions based on customer feedback or observed trends within the community served by the concession stand.
  • Assisted with marketing initiatives designed to boost awareness of the concession stand offerings such as distributing flyers or posting on social media platforms.
  • Performed routine maintenance tasks on equipment as needed, ensuring optimal performance during operation hours.
  • Increased sales through suggestive selling and upselling of menu items.
  • Contributed to a positive working environment by fostering teamwork and maintaining open communication with colleagues.
  • Implemented efficient cash handling processes, minimizing wait times for customers while maintaining accuracy in transactions.
  • Prepared high-quality food items according to established recipes and presentation guidelines.
  • Facilitated prompt service during high-volume periods by quickly processing orders and efficiently managing queues.
  • Enhanced customer experience by providing friendly and efficient service at the concession stand.
  • Maintained a clean and organized work area, ensuring optimal functionality during peak times.
  • Participated in regular volunteer meetings to continuously improve operations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.3

Host

Sabroso Foods
06.2023 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Streamlined check-in process for large groups or events by implementing a pre-registration system.

Sales Associate

Casey General Store
06.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

High School Diploma -

Monterey High School
Lubbock, TX
05.2018

Associate of Arts - Sports Management

Northwest Kansas Technical College
Goodland, KS
05.2020

Bachelor of Arts - Education

William Penn University
Oskaloosa, IA
05.2024

Skills

  • Teamwork and Collaboration
  • Time Management
  • Excellent people skills
  • Special Education
  • Reliable and punctual
  • Classroom Management
  • Lesson Planning
  • Instructional Strategies
  • Early Childhood Education
  • Elementary Education
  • Student Engagement
  • Differentiated Instruction

Accomplishments

  • I completed the Ready-Set-Teach program in High School. I obtained a certificate for this.
  • I attended educational classes in college while playing basketball in Iowa, Kansas, and Oklahoma. I attended Special Education courses, Classroom Management Courses, Behavioral Methods, and Literacy Methods. I also observed and taught lesson plans while taking courses.
  • I got accepted into the teaching education program in Iowa.
  • I have experience creating my own lesson plans.
  • I also worked as a coach for William Penn University JV girls basketball team and was paid to do so. After completing my eligibility to play they offered me the job to help coach women's basketball.


Additional Information

  • I have my Bachelor's Degree in Arts, but I want to do more with my degree. I have no problem getting certified in what is needed to obtain my goals to coach and teach.
  • I have experience in Elementary and Middle School classrooms.
  • I also have experience coaching women's basketball.
  • I want to be a teacher and a coach if possible.
  • I work hard and I am not afraid to make mistakes and learn from them.
  • I don't have a specific subject to teach.

Timeline

Host

Sabroso Foods
06.2023 - 08.2023

Sales Associate

Casey General Store
06.2022 - 05.2024

Concession Stand Volunteer

West Texas Relays (Race Track)
06.2021 - 08.2021

Sales Associate

Raising Canes
05.2020 - 08.2020

Sales Associate

Dairy Queen
05.2018 - 08.2019

High School Diploma -

Monterey High School

Associate of Arts - Sports Management

Northwest Kansas Technical College

Bachelor of Arts - Education

William Penn University

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Zantasia White