Zante Wright
Las Vegas,NV
Summary
Skilled in problem-solving and time management, consistently delivering exceptional results while maintaining high standards of service. Committed to achieving operational excellence and fostering positive client relationships.
Experienced with supporting sales teams through efficient service and logistical support. Utilizes strong skills in inventory management and customer interaction to maintain productive environment. Track record of contributing to team success and providing excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Porter
United Nissan
Las Vegas
03.2024 - 04.2025
- Provided exceptional customer service, resulting in positive reviews and testimonials from satisfied clients.
- Conducted regular inventory audits for accurate stock levels and efficient reordering processes.
- Organized merchandise displays for optimal visibility and easy access for both staff members and customers.
- Maintained clean, tidy and safe work environment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Customer Service Representative
Verizon
Las Vegas, NV
12.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Delivery Driver
Amazon
Las Vegas, NV
10.2021 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Dietary Aide
Professional Post Acute
San Rafael, CA
08.2018 - 02.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Security Patrol Officer
Prestige Protection
Walnut Creek
06.2018 - 07.2019
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
- Utilized technology efficiently, including GPS devices and mobile applications for logging patrol data accurately in real-time during shifts.
Cashier
Burger King
Vallejo, CA
07.2016 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
College Park High School
Concord, CA06.2018
Skills
- Goal oriented
- Customer service
- Problem-solving
- Time management
Certification
Unarmed PILB
Timeline
Sales Porter
United Nissan
03.2024 - 04.2025
Customer Service Representative
Verizon
12.2023 - 06.2024
Delivery Driver
Amazon
10.2021 - 11.2023
Dietary Aide
Professional Post Acute
08.2018 - 02.2020
Security Patrol Officer
Prestige Protection
06.2018 - 07.2019
Cashier
Burger King
07.2016 - 07.2018
High School Diploma -
College Park High School