Zanya Cole
GASTONIA
Summary
Dynamic and adaptable Overnight Stocking Team Associate from Walmart, I excel in customer service and problem-solving, enhancing team productivity and customer satisfaction. Skilled in quality assurance and fostering cooperative relationships, I've significantly contributed to streamlining operations and resolving issues swiftly, demonstrating a commitment to continuous development and efficiency.
Overview
3
3
years of professional experience
Work History
Overnight Stocking Team Associate
Walmart
07.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Created appealing displays for routine arrangements and special promotions.
- Continuously checked products for quality assurance according to strict guidelines.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Enhanced team productivity by streamlining communication and implementing efficient task management systems.
- Resolved issues quickly to maintain productivity goals.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Monitored and verified merchandise for proper prices and labels.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Managed inventory of parts and components.
- Utilized safety devices and procedures to protect personnel and equipment.
- Monitored production processes to identify and address potential issues.
Education
Computer Science
Santa Monica College
Santa Monica, CASkills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Following instructions
- Positive attitude
- Cleaning
- Computer skills
- Organizing work stations
- Sales and marketing
- Heavy lifting
- Workplace safety
- Complaint resolution
- Quality assurance
- Product knowledge
- Facility cleaning
- Continuous development
- Relationship building
- Fluent in English
- Creativity and innovation
- Willingness to learn
- Adaptability and flexibility
- Task prioritization
- Safety
- Chemical handling
- Critical thinking
- Decision-making
Timeline
Overnight Stocking Team Associate
Walmart
07.2022 - Current
Computer Science
Santa Monica College
Similar Profiles
Karen Martinez LopezKaren Martinez Lopez
Sales Associate at WalmartSales Associate at Walmart
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart