Zaquan Jones
Newark,NJ
Summary
Dedicated Young man ready to acquire an open position at your establishment and to gain experience and skills, excelling in my knowledge in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Closing expert
Target
- Maintain Store, Help customers, Assist with Stocking
- Managed final steps of closing process to mitigate risk and errors, achieving 18 timely and efficient closings.
- Produced closing instructions and coordinated with title company to monitor closing and funding.
Sales Associate
Footlocker
06.2021 - 12.2022
- Help find solutions to Customer's needs and suggest additional products to complement their purchases
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Hollister
01.2019 - 01.2021
- Helping customers find merchandise, setting up displays, and cleaning up assigned areas
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
Newark, NJ04.2027
High School Diploma -
Newark Vocational High School
06.2023
Skills
- Problem Solving
- Software Proficiency
- Team Work
- Customer Service Skills
- Industry Networking
- Multitasking Abilities
- Process Improvement
- Risk Assessment
- Time Management
- Team Collaboration
- Closing Expertise
- Customer Service
Awards
Math Olympics - 2019 Servsafe manager Perfect Attendance Award (Weequahic Football Team)
Timeline
Sales Associate
Footlocker
06.2021 - 12.2022
Sales Associate
Hollister
01.2019 - 01.2021
Closing expert
Target
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
High School Diploma -
Newark Vocational High School
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