Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaquay Hall

Tampa,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Nordstrom Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Nordstrom
10.2021 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Boosted store sales by effectively cross-selling and upselling products to customers.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
  • Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
  • Stayed current on the latest fashion trends, allowing for accurate trend forecasting and relevant styling suggestions.

Sales Associate

Macys Department Store
10.2021 - 08.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
    · Helped customers locate products and checked store system for merchandise at other sites.
    · Prepared merchandise for sales floor by pricing or tagging.
    · Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
    · Issued receipts and processed refunds, credits or exchanges.
    · Helped customers complete purchases, locate items and join reward programs.
    · Worked closely with shift manager to solve problems and handle customer concerns.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Sales Associate

Banana Republic
10.2019 - 04.2020

Prepared merchandise for sales floor by pricing or tagging.
· Answered customer questions regarding sizing, accessories and proper care for merchandise.
· Provided positive first impressions to welcome existing, new and potential customers.

  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Cashier

McDonald's Restaurant
03.2018 - 08.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.

Education

High School Diploma -

Braulio Alonso High School
Tampa, FL
05.2018

Skills

  • Sales Development
  • Customer Needs Assessment
  • Order Processing
  • Inventory Control
  • Upselling
  • Promotional Support
  • Business Development
  • Sales Goals Attainment
  • Product Sales
  • Social Media Promotion
  • Appointment Scheduling
  • Fashion Trend Awareness

Timeline

Sales Associate

Nordstrom
10.2021 - Current

Sales Associate

Macys Department Store
10.2021 - 08.2022

Sales Associate

Banana Republic
10.2019 - 04.2020

Cashier

McDonald's Restaurant
03.2018 - 08.2019

High School Diploma -

Braulio Alonso High School
Zaquay Hall