Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals, and offering general office support. Efficient typing and transcription skills.
Overview
7
7
years of professional experience
Work History
Rehab Therapy Aide
Regional One Health
Memphis, TN
10.2021 - Current
Coordinated scheduling of appointments to maximize efficiency within busy clinic environments.
Enhanced patient recovery by implementing personalized therapeutic exercises and activities.
Assisted therapists in developing individualized treatment plans for improved patient outcomes.
Provided compassionate care to diverse patient populations, including geriatric, pediatric, and special needs individuals.
Provided clerical support to company employees by copying, faxing, and filing documents.
Office Assistant
Austin Peay State University
Clarksville, TN
08.2017 - 05.2018
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.
Receptionist
The After Affect Beauty Salon
Memphis, TN
10.2016 - 08.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.