Zaquerie Lee
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Stock Supervisor
Lunds & Byerlys
05.2021 - Current
- Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.
- Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.
- Ensured compliance with industry regulations pertaining to product handling/storage conditions.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
Shift Lead
Quizno's
10.2014 - 04.2020
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Established positive rapport with customers and staff members alike through strong communication skills.
Chill Staff
Dairy Queen Grill & Chill
08.2013 - 01.2014
- Enhanced customer satisfaction by providing friendly and efficient service at the chill station.
- Contributed to a positive work environment through teamwork and collaboration with colleagues.
- Maintained cleanliness in the workspace, ensuring a sanitary and appealing presentation for customers.
- Facilitated smooth operations during peak hours by multitasking effectively and prioritizing tasks as needed.
- Demonstrated attention to detail when preparing orders, resulting in fewer mistakes and increased customer satisfaction.
Education
High School Diploma -
Highview Alternative Program
Golden Valley, MN06.2017
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN06.2015
Skills
- Stock Replenishment
- Team Leadership
- Decision Making
- Customer Service
- Record Keeping
- Adaptability
- Problem Solving
- Attention to Detail
- Quality Assurance
- Inventory Management
Accomplishments
- Awarded 1st place in LifeSmarts at the 2016 MAAP STARS conference
- Awarded 2nd place in Team Video Production at the 2016 MAAP STARS conference
- Completed a 2016 summer internship with The BrandLab
Affiliations
- Crochet
- Gardening
- Gaming
References
References available upon request.
Timeline
Stock Supervisor
Lunds & Byerlys
05.2021 - Current
Shift Lead
Quizno's
10.2014 - 04.2020
Chill Staff
Dairy Queen Grill & Chill
08.2013 - 01.2014
High School Diploma -
Highview Alternative Program
High School Diploma -
Robbinsdale Cooper Senior High School