Zaquoia Mercadel-Bradley
San Diego,CA
Summary
Compassionate CNA student at Trinity Health Academy with strong patient care and vital sign monitoring skills. Proven ability to enhance patient comfort through effective communication and teamwork. Recognized for implementing infection control measures and managing time efficiently during clinical rotations, ensuring high-quality care and patient satisfaction.
Knowledgeable Desired Position with strong foundation in patient care and support. Demonstrated ability to assist with daily living activities and maintain safe and clean environment for patients. Showcased excellent communication and teamwork skills in clinical settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA Student
Trinity Health Academy
01.2025 - Current
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
Warehouse Worker
Partners Personnel
01.2025 - 03.2025
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Retail Worker
Walmart
09.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Associate
Amazon
04.2024 - 07.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Restaurant Hostess
Red Lobster
01.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
CNA
Trinity Health Academy
Temecula, CAHigh School Diploma -
Audeo Valley Charter School
Moreno Valley, CA05.2024
Skills
- Patient care
- Vital sign monitoring
- Infection control
- Team collaboration
- Customer service
- Time management
- Effective communication
- Feeding assistance
- Attention to detail
Certification
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
CNA Student
Trinity Health Academy
01.2025 - Current
Warehouse Worker
Partners Personnel
01.2025 - 03.2025
Retail Worker
Walmart
09.2024 - 12.2024
Warehouse Associate
Amazon
04.2024 - 07.2024
Restaurant Hostess
Red Lobster
01.2022 - 08.2023
CNA
Trinity Health Academy
High School Diploma -
Audeo Valley Charter School