Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Zara Atcheson

Morgantown,WV

Summary

Experienced in customer service and patient care. Skilled in conflict resolution, communication, and problem-solving, ensuring customer/patient satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Reliable and proactive in consistently meeting the goals of both customers and patients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

The Villa at Suffield Meadows
02.2023 - Current
  • Provided high-quality personal care services for 15-18 patients in bathing, grooming, dressing, and feeding to promote patient dignity and independence.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Assessed patient vitals such as temperature, heart rate, blood pressure, and blood sugar levels, promptly reporting abnormal findings to nurse.

Personal Shopper

Harris Teeter Grocery Store
02.2022 - 02.2023
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Initiated customer phone calls to relay status of desired items and substitutions
  • Effectively communicated with customers and coworkers to optimize work flow and consumer needs
  • Efficiently completed orders on time by utilizing strong time management and multitasking skills.

Hostess

Blue Ridge Seafood
07.2021 - 02.2022
  • Effectively and timely seated 30-60 customers per shift
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Balanced booking reservations and to-go orders by phone, answered customer questions, greeted guests informing them of accurate wait times and updated reservation logs.


Education

Laurel Ridge Community College
Warrenton, VA

Bachelor of Science - Nursing

West Virginia University
Morgantown, WV
05-2027

Fauquier High School
Warrenton
05-2023

Certification

  • American Heart Association Basic Life Support (renewed August 2024)

Languages

Spanish
Professional Working

Timeline

Certified Nursing Assistant

The Villa at Suffield Meadows
02.2023 - Current

Personal Shopper

Harris Teeter Grocery Store
02.2022 - 02.2023

Hostess

Blue Ridge Seafood
07.2021 - 02.2022

Laurel Ridge Community College

Bachelor of Science - Nursing

West Virginia University

Fauquier High School

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Zara Atcheson