Zara Babar
Pearland,Texas
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
02.2023 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Joined organizations through Starbucks and helped Starbucks help non-profits in the area
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Used POS system to accurately enter orders and process payments
Early Learning Tutor
KUMON MATH AND READING CENTER OF PEARLAND - WEST
09.2022 - 01.2023
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front of House Team Member
Chick-fil-A
11.2021 - 03.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Disinfected frequently touched between guests to minimize infection risks.
- Helped guests at tables when in need of assistance
- Utilized POS system to receive and process food and beverage orders
- Greeted customers and answered inquiries regarding menu items and specials
Education
Associate of Science - Psychology
Alvin Community College
Alvin, TXHigh School Diploma -
Shadow Creek High School
11850 Broadway St, Pearland, TX 7758405.2023
Skills
- Group and Individual Instruction
- Problem-Solving Skills
- Providing Feedback
- Constructive Feedback
- Maintaining Clean Work Areas
- Sanitation Guidelines
- Team Collaboration
- Verbal and Written Communication
- Solution Building
- Student Motivation
- Project Management
- Staff Collaboration
- Report Preparation
- Customer Relations
- Credit Card Payment Processing
- Typing Proficiency
- Managing Multiple Tasks
- Professional Telephone Demeanor
- Customer Service
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Barista
Starbucks
02.2023 - Current
Early Learning Tutor
KUMON MATH AND READING CENTER OF PEARLAND - WEST
09.2022 - 01.2023
Front of House Team Member
Chick-fil-A
11.2021 - 03.2022
Associate of Science - Psychology
Alvin Community College
High School Diploma -
Shadow Creek High School
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